If you’re having trouble using Instagram Lead Scraper Pro or need help with any feature, this page covers common issues, step-by-step guides, and contact options. The goal is to make sure you can use the extension without confusion or technical problems.
To install Instagram Lead Scraper Pro:
Open the Chrome Web Store page.
Click Add to Chrome.
Wait for the extension to install.
You will see the icon in the browser toolbar.
If the icon is not visible, pin it from the Extensions menu.
Make sure you are logged in to Instagram in your browser.
(The extension cannot work without Instagram being open.)
You can scrape profiles from:
Search pages
Hashtags
Explore section
Followers lists
Following lists
Suggested users
Any scrollable list that shows profile cards
Click the extension icon in the top-right corner of your browser.
The tool begins collecting profile data visible on the screen.
The extension only reads what becomes visible as you scroll.
Click Export to download data as:
CSV
TXT
Try these steps:
Refresh the Instagram page.
Make sure profile cards are visible.
Disable ad blockers or privacy browser modes.
Ensure you are logged in to Instagram.
Check that Instagram is not rate-limiting your account.
If it still doesn’t work, restart your browser.
Possible reasons:
Some profiles hide their details (followers, email, etc.)
Instagram temporarily limits content loading
You scrolled too fast
Some fields were not publicly visible at the moment
Try scrolling slower or reloading the page.
Try the following:
Close the popup and open it again
Restart your browser
Clear your browser cache
Ensure you are not in incognito mode
If the file still doesn't download, contact support.
This can happen if:
Instagram shows “Try again later”
Your network connection drops
Too many tabs are open
The browser is low on memory
Reload Instagram and start again.
The feature uses first-name patterns only.
It does not detect gender from photos or profile images.
Accuracy depends on common naming conventions.
Emails only appear if:
The user placed an email directly in their bio
It is written in text form (not an image)
Hidden emails or message buttons cannot be scraped.
No.
It does not like, follow, comment, or send messages.
No.
Only publicly visible data is collected.
No.
The extension cannot access login details and does not store any credentials.
Yes.
All processing happens inside your browser.
Before contacting support, please try this quick checklist:
✔ Reload Instagram
✔ Close and reopen the extension popup
✔ Restart Chrome
✔ Disable ad blockers
✔ Try scrolling slower
✔ Make sure the page shows visible profile cards
✔ Check for Instagram “rate limited” messages
If the scraper still doesn’t work after these steps, we’re here to help.
If you need help, report a bug, or request a new feature, you can reach out anytime.
📩 Email Support:
support@instagramscraperpro.com
Please include:
A clear description of the issue
Screenshots (if possible)
Your browser version
Your operating system
Steps you followed before the issue appeared
This helps us solve your problem faster.
If there’s something you’d like added to the extension—new filters, extra data fields, or better export options—send your suggestion through email.
We review all feature requests.
If your team needs a private or custom-build version for:
Large-scale research
Agency outreach
Niche audience analysis
Bulk Instagram data collection
You can request a tailored edition.
(We can write a dedicated section if you want to offer this officially.)
Instagram Lead Scraper Pro is designed to be simple and reliable.
If you run into any problems, reach out — we’ll help you get everything working smoothly.