Privacy Policy

Privacy Policy

1. Introduction

Welcome to INNO IPAC ("we," "our," or "us") Innovative Infection Prevention And Control Hand

Hygiene Game App. This Privacy Policy explains how we collect, use, disclose, and protect your

information under the General Data Protection Regulation and Digital Personal Data Protection

Act, 2023, and other laws relating to personal data processing. We collect your personal

information to provide and continually improve our products and services. By using the App, you

agree to collect and use information following this policy.

2. Information We Collect

2.1 Personal Information

We collect information primarily to provide better services to all our customers that you

voluntarily provide to us when you:

● Register for an account

● Use certain features of the App

● Contact us for support or feedback

Personal information may include:

● Name and Gender

● Email address

● Phone number

● Job nature

● Department and experience

2.2 Async Storage

We use Async Storage to securely store data such as tokens, username, and user email within

the app to enhance your experience.

2.3 Permissions Used in app

We use permissions for administering our services such as accessing network, device camera

for profile picture and gameplay performance in the device storage.

● Network

Grants app permission to access the internet for making network API (Application

Programming Interface) requests and downloading user data and gameplay

performance reports.

● Device Camera for profile picture

Privacy Policy

Allows the app to access the device camera to capture user’s photo or access images

from the gallery to upload profile picture.

 Gameplay Performance

Allows the app to save screenshots of gameplay performance scoreboard page to the

device storage.

 Alert Messages

Enables the app to display gameplay alert (toast) messages within the app for user

notifications while playing the game.

 Feedback reports

Grants permission to users to provide and access feedback about the game play

experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

● To Provide and Maintain the App: To deliver and manage the features and services

you use.

● To Protect and Improve Our Products and Services: To analyze usage and enhance

the App’s performance and functionality.

● To Communicate with You: To send you updates, notifications, and promotional

content, if you have opted in to receive them.

● To Ensure Security: To protect against fraudulent or unauthorized activities and to

maintain the security of the App.

● To Comply with Legal Obligations: To adhere to legal requirements and enforce our

terms and policies.

4. Sharing Your Information

Information about our users is important and we take due care to protect the same. We do not

sell or lease your personal information. We may share your information in the following

circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating the

App and providing services, such as hosting, data analysis, and customer support.

4.2 Legal Requirements

We may disclose your information if required to do so by law, or in response to valid requests by

public authorities (e.g., a court or a government agency).

Privacy Policy

4.3 Business Transfers

In the event of a merger, acquisition, or partnership, we share data with our affiliates and

subsidiaries, with vendors working on our behalf.

4.4 Protection of Rights

We may disclose your information to protect our rights, property, or safety, or the rights,

property, or safety of users and others, including to enforce our agreements and policies.

5. Security of Your Information

We take due care to protect customer data. We take appropriate and reasonable technical and

security measures to help to protect your personal data against unauthorized access, alteration,

disclosure, or destruction. However, despite our safeguards and efforts to secure your

information, no electronic transmission over the internet or electronic storage is completely

secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal

information:

● Right to Access: Request copies of your personal data.

● Right to Rectification: Correct any inaccurate or incomplete personal data.

● Right to Erasure: Request deletion of your personal data, under certain conditions.

● Right to Restriction of Processing: Request to limit the processing of your data, under

certain conditions.

● Right to Data Portability: Request a copy of your data in a structured, commonly used

format, and transfer it to another organization, under certain conditions.

● Right to Object: Object the processing of your data, under certain conditions.

To exercise these rights, please contact us at support@innoipacs.com.

7. Children's Privacy

If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only

use our website with the consent of your parents or legal guardian. In any case, we will not be

liable for any cause of action that arose due to non-compliance with this section.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with

an updated effective date. We encourage you to review this Privacy Policy periodically for any

updates. Your continued use of the App after changes have been made will signify your

acceptance of the revised policy.

9. Contact Details

Privacy Policy

If you have any questions or concerns about this Privacy Policy or our data practices, please

contact us INNO IPAC via email at support@innoipacs.com