Party Equipment Rental Service in Indianapolis, IN

Reservations can be made easily through our website using the online booking system. Simply select your desired date, time, and the equipment you’d like to rent, then complete the checkout process. A deposit is typically required to confirm your booking. Once finalized, you’ll receive a confirmation email with all the details of your reservation. Our team reviews each order and follows up if anything needs clarification. You can also reach out directly if you need help choosing the best options for your event.

In the case of poor weather, safety is always the top priority. If heavy rain, strong winds, or other hazardous conditions are expected, you have the option to cancel or reschedule. Cancellations due to weather must be made before a specified time on the event day. You will be issued a rain check, which allows you to apply your payment toward a future booking. This ensures peace of mind while planning outdoor events. If the weather clears up and conditions improve, you may still proceed with the rental, depending on safety guidelines.

To ensure availability, it’s best to book as early as possible—especially during busy seasons or weekends. While last-minute reservations are sometimes possible, certain items may be fully booked if demand is high. Early planning also gives you a better selection of equipment and times. The online system allows you to view availability in real-time, making it easy to see what’s open for your desired date. Booking ahead also gives you time to prepare for any special setup requirements. If your event is flexible, our team can help find a time slot that works well.

Most rentals can be set up on grass, concrete, asphalt, or indoors with appropriate space. Grass is generally preferred because it provides a secure anchoring surface and added cushion. If setting up on a hard surface, proper anchoring and padding are used to ensure safety. The area must be flat, clear of sharp objects, and large enough to accommodate the equipment safely. When booking, you’ll be asked about the setup surface so the team can bring the correct tools and anchors. Proper placement is key to a smooth and safe event.

Yes, most equipment requires access to electricity to operate correctly. Typically, each unit needs a dedicated outlet within a certain distance from the setup area. If multiple items are rented, separate outlets on different circuits may be necessary. Extension cords are usually provided, and the team ensures everything is connected and running safely. If power is not available on-site, generator options may be discussed. It's important to mention any limitations during the booking process so that accommodations can be made.

Safety is a top priority in every aspect of the rental process. All equipment is inspected, cleaned, and sanitized before and after each use. During setup, the team secures each unit using proper anchoring methods and ensures it is functioning correctly. Clear safety instructions are provided to the renter, including age guidelines, occupancy limits, and supervision recommendations. It’s essential to follow these rules to prevent injuries and equipment damage. Our staff is trained to identify potential hazards and provide guidance for safe operation throughout the event.

Yes, many items can be safely set up indoors, provided the venue has enough space and ceiling clearance. Indoor setups are ideal for events during colder months or in areas where the weather is unpredictable. When planning an indoor setup, it’s essential to check measurements and confirm that the venue allows inflatables or large rental items. The setup team will ensure proper placement and anchoring without damaging the floor or facility. Power access and clear pathways for equipment delivery will also need to be arranged in advance. Our team can help you determine whether an indoor setup is feasible for your event.

Every rental includes professional delivery, full setup, and takedown by trained staff. You’ll also receive safety instructions and operational guidelines to ensure your event runs smoothly. The equipment is cleaned and inspected before delivery to meet safety and hygiene standards. Extension cords and anchoring tools are provided when needed, based on the setup location. If you have special requirements, such as a non-standard setup area or extended rental hours, those details can be discussed ahead of time. Our goal is to provide everything you need for a fun and stress-free experience.

Yes, an adult must be present at the time of delivery to review setup details and sign off on the rental agreement. The team will walk you through safety instructions and confirm where the equipment should be placed. During pickup, someone should be available to ensure the area is accessible and that all equipment is ready to be removed. If any issues arise, the on-site contact can help resolve them quickly. Being present also ensures that everything meets your expectations before and after the event. Communication helps make the process smoother for everyone involved.

If you need to cancel your reservation, it's best to notify us as soon as possible. Cancellations made within the designated policy timeframe are eligible for a rain check or credit toward a future rental. This allows you to reschedule without losing your deposit. In some instances, rescheduling can be arranged for a different date based on availability. The earlier you reach out, the more flexible your options will be. We understand that plans can change unexpectedly and aim to work with you to find the best solution.