IndiGo Airlines' Cancellation Policy!
Flight cancellations on Indigo can be costly, confusing, and perplexing, especially if you don't understand how they work. IndiGo's cancellation policy is straightforward and user-friendly. You will understand how it works and what to do if you need to cancel your flight after reading it.
Here is a rephrased version of the IndiGo flight cancellation policy:
IndiGo Flight Cancellation Policy
You enjoy the flexibility to cancel a domestic flight within 24 hours of booking without incurring any penalties. This is applicable if the departure is scheduled at least 7 days later.
In the event that IndiGo cancels your flight, you have the choice to decline an alternative flight arrangement and request a full refund.
Should your flight be canceled while you are in transit, you have several options:
Request a partial refund for the unused portion of your itinerary and stay at the transit station.
Opt to return to your city of origin and claim a refund.
Choose a credit for future travel with IndiGo Airlines.
Rebook on another available IndiGo flight at no additional cost, subject to seat availability.
If a delay or cancellation of your flight results in a missed connection on the same booking, you are entitled to:
Request a refund.
Seek credit for future travel with IndiGo Airlines.
Rebook on an alternative IndiGo flight without extra charges, based on seat availability.
You also have the option to cancel your flight and receive a full refund if the departure is delayed by a minimum of 2 hours. Furthermore, if your flight is rescheduled (advanced) to an earlier time by at least 1 hour, you can also cancel and claim a full refund.
Please note that if you purchased your ticket through a travel agency, you need to directly contact the agency to initiate the cancellation process.
IndiGo Airlines Ticket Cancellation Contact Number
To cancel or change your IndiGo ticket, you can call the following numbers:
Global: 1–888–875–0388 (open 24/7, free in the US and Canada)
India: 1–888–875–0388
IndiGo Cancellation and Refund Policy
What is the cancellation and refund policy for IndiGo tickets?
When canceling an IndiGo ticket, the following rules apply:
Domestic flights can be canceled up to 2 hours before departure.
International flights can be canceled up to 4 hours before departure.
After the deadline, the full amount (excluding applicable taxes) will be forfeited.
You can cancel your flight reservation:
By phone to the call center for a fee of INR 250 per person per sector.
Online via the View/Edit Bookings option in Manage Booking, at no extra cost other than applicable fees.
Refunds will be processed according to the fare rules and cancellation policies of the airline. They will be made using the original payment method, such as credit/debit card, bank account, wallet, and will usually take 7 business days to be credited. Refunds for bookings made with an American Express card may take up to 21 days.
If you have not received your refund within the expected timeframe, you can contact customers.relations@goindigo.in or chat with an IndiGo agent.
For bookings made through a third party, contact them directly for cancellations and refunds.
Refunds are made to the person named on the booking or the person who paid the fare. Proof of entitlement is required for refunds to persons not named on the ticket.
IndiGo Airlines 24-Hour Cancellation Policy
You can cancel your domestic IndiGo flight reservation without penalty if:
You cancel within 24 hours of booking.
Your reservation was made at least a week (168 hours) before your flight departure.
IndiGo Airlines' 24-hour cancellation policy applies to all tickets purchased for domestic flights within India.
Indigo COVID Policy
If you are traveling to India from another country, submitting a self-declaration form on the Air Suvidha portal is mandatory before boarding your flight. Failure to comply will result in denial of boarding.
If departing from India, you need to upload your International Travel Immunization Certificate from the CoWin Portal.
How to Cancel Flight Tickets on IndiGo Airlines
Cancellation of an IndiGo Airlines reservation can be done by phone, online, or through the travel agent where you purchased your ticket.
For tickets purchased directly from IndiGo Airlines, you can cancel by phone or online through the Change Booking option. For tickets purchased from a travel agent, contact them directly.
Ensure you cancel at least 2 hours before departure for domestic flights and at least 4 hours before departure for international flights.
How to Cancel an IndiGo Flight Reservation by Phone
To cancel your flight reservation by phone, call IndiGo Airlines' cancellation contact number:
Global: 1–888–875–0388 (open 24/7, free in the US and Canada)
India: 1–888–875–0388
Provide your PNR/reservation reference number and name to the agent. They will inform you of the applicable cancellation fee. Once canceled, you will receive a notification and a refund will be processed.
How to Cancel an IndiGo Flight Reservation Online
To cancel your flight reservation online, follow these steps:
1. Go to GoIndigo.in/Cancellation.html.
2. Click the Modify Booking tab.
3. Retrieve your reservation using the PNR/reservation reference number or email ID/last name.
4. Select the Cancel booking option.
5. Review your journey and confirm the cancellation.
IndiGo Airlines Flight Booking Options
You can change and book domestic flights up to 2 hours before departure and international flights up to 4 hours before departure, subject to applicable fees and fare differences.
In conclusion
IndiGo Airlines offers a flexible cancellation policy with options for different scenarios. Passengers have the freedom to cancel or modify their reservations based on their needs and circumstances.