Frequently asked questions
Frequently asked questions
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The free trial is enabled for 1 month. After the 1 month you must upgrade or the service will be interrupted.
You can upgrade by going to your client area, click Free Trial package. Then click the Upgrade Subscription button.
You can have up to 2 devices connected and watching at the same time.
Due to limitations on older OS versions, you will face issues like errors while playing content, stuttering of videos, inability to choose subtitles and audio language etc. You can enjoy the best experience on our latest app version on Android TVs with Android TV OS 7.0 or above, LG WebOS 4.0 or above and Samsung Smart TVs manufactured 2018 onward.
Subscribers of IQstream IPTV will be able to watch a Multiplex movie on any 1 device of their choice. When a subscriber starts watching a Multiplex movie, s/he will be asked to confirm if they want to start watching the movie on their current device. Once started, the subscriber needs to complete watching on the same device – he or she cannot switch to a different device to watch the same movie.
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