Privacy Policy

Effective Date: July 6, 2026

App Name: Indian Ambulance Partner

Developer Contact: indianambulaance@gmail.com

Indian Ambulance Partner ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using the Indian Ambulance Partner app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information:

• Full Name

• Mobile Number

• Email Address

• Profile Photo (Optional)

• Driver/Partner Identification Details

• Ambulance Registration Information

• Emergency Contact Details (if provided)

Location Information

The app collects precise location information while the app is in use and, where permitted, in the background to:

• Show nearby emergency requests.

• Navigate to patient pickup locations.

• Provide live ambulance tracking.

• Improve dispatch accuracy.

• Calculate estimated arrival time.

Device Information

We may collect:

• Device Model

• Android Version

• Device Identifier

• IP Address

• App Version

• Crash Logs

• Performance Diagnostics

Usage Information

We may collect information about:

• Login activity

• Trip history

• Navigation usage

• App interactions

• Feature usage

• Error reports

2. How We Use Your Information

We use collected information to:

• Create and manage your account.

• Verify ambulance partner identity.

• Connect partners with emergency service requests.

• Provide real-time navigation.

• Display ambulance location.

• Improve emergency response efficiency.

• Send important notifications.

• Provide customer support.

• Improve app performance.

• Detect fraud and misuse.

• Comply with legal requirements.

3. Location Permission

Location permission is required because the app provides emergency ambulance dispatch and navigation services.

Your location is used only for:

• Real-time ambulance tracking.

• Navigation.

• Finding nearby emergency requests.

• Route optimization.

• Live trip monitoring.

Location information is not sold to third parties.

4. Camera Permission

The camera may be used to:

• Upload profile photos.

• Capture ambulance documents.

• Verify partner identity.

5. Storage Permission

Storage access may be required to:

• Upload documents.

• Upload profile images.

• Download important files.

• Store temporary application data.

6. Notification Permission

Notifications help you receive:

• New ambulance requests.

• Trip updates.

• Emergency alerts.

• Account notifications.

• Important announcements.

7. Data Sharing

We do not sell your personal information.

Information may be shared with:

• Emergency service administrators.

• Healthcare partners.

• Government authorities when legally required.

• Trusted service providers that help operate the app.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain your information only for as long as necessary to:

• Provide our services.

• Meet legal obligations.

• Resolve disputes.

• Enforce agreements.

10. Children's Privacy

Indian Ambulance Partner is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

11. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Update your profile.

• Request correction of inaccurate information.

• Request deletion of your account.

• Withdraw permissions.

• Contact us regarding your privacy.

12. Third-Party Services

The application may use trusted third-party services such as:

• Google Maps

• Firebase

• Google Play Services

• Crash Reporting Services

• Push Notification Services

These services have their own privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the application or updated on the Play Store listing.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: indianambulaance@gmail.com

By using Indian Ambulance Partner, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.