Privacy Policy
Effective Date: 1 Apr 2025
IndiaKissanMart ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our mobile application and website ("the App").
By using the App, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you use the App:
a) Personal Information
When you register or make a purchase, we may collect the following personal information:
Name
Email address
Mobile number
Delivery address
Payment details (encrypted)
b) Location Information
We may access your device’s location data to provide services such as showing nearby products. This data is used only when the App is actively running and is used to improve the shopping experience by displaying local product availability.
c) Usage Data
We automatically collect certain information about your usage of the App, including:
Device information (type of device, OS, etc.)
IP address
App usage data (how you interact with the App, pages visited, etc.)
Cookies (to enhance user experience and collect analytics)
2. How We Use Your Information
We use the information we collect for the following purposes:
To process your orders and deliver products to your location.
To improve our services and provide a better shopping experience.
To communicate with you regarding your orders, promotions, and updates.
To analyze app usage and improve our offerings.
To comply with legal obligations.
3. How We Protect Your Information
We implement reasonable security measures to protect the information you share with us, including encryption for payment data and secure storage for sensitive information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
With third-party service providers (e.g., payment processors, delivery partners) who assist in providing the services you request.
With law enforcement authorities or other parties if required by law or to protect our rights.
In case of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze how users interact with the App. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the App.
6. Your Rights
As a user, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request correction of any inaccuracies in your data.
Deletion: You can request that we delete your personal data, subject to legal obligations.
Opt-out: You can opt-out of receiving marketing communications from us.
To exercise your rights, contact us at [insert contact email].
7. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@indiakissanmart.com