Emails drafted for client updates, chasers, triggered confirmation/welcome packs, and cross-sell campaigns.
Initiated a performance dashboard for each claim, consisting of key email metrics with analysis of
I worked on several automation workflows for both clients and new entrants. This included multi-faced chaser journeys and triggered emails based on form sign-up.
In this project, I developed data-driven projections to assess potential losses, recovery scenarios, and budget impact. The work involved analysing numerical trends, structuring assumptions, and presenting insights in a clear, structured format to support informed decision-making.
Analysed performance and financial data to support loss reduction, recovery improvement, and budget planning. Contributed to data-driven projections and KPI evaluation used for investment planning and strategic decision-making.