Appointment and Session Policies 

1. Please arrive 5 minutes before your appointment. Cancellation: A minimum of 12 hours is required, failure to arrive may result in a full treatment charge. 

2. Late Arrival: Should you be late for your appointment, the therapist will provide as much of the treatment in the remaining time. 

3. Our Hygiene Promise: All our equipment is sterilized & sanitized after every treatment. Our spa environment is one of tranquility & relaxation. 

4. Please respect all guests' right to privacy & serenity.

5.  Please maintain conversations at a considerate volume. 

6. Respecting one another: Any request after the treatment has been performed will not be allowed & are prohibited. i.e "happy endings"