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Frequently Asked Questions

Is the information shared by me confidential ?

Yes! All information shared by you will be kept strictly confidential. All our team and staff members sign a Non Disclosure Agreement. However, during the session, if any information shared by you indicates harm to yourself or others, we are under the obligation to report the same to the legal authorities. Please go through our Privacy Policy.

Can my spouse / friend / family member attend the session with me?

We apologise that these are not group counselling sessions. These are individual listening sessions to explore your own emotions about your current life situations.

Can​ ​I​ ​use​ this service​ ​even​ ​if​ ​I​ ​am​ ​not​ ​diagnosed​ ​with​ ​anything?

Yes! These sessions are for everyone to share their pain and release their emotions.

Is this a free session?

The session is free of cost. If you wish to donate towards our cause, please click here.

I Listen U sessions are not to be perceived as or relied upon in any way as medical advice or mental health advice. I Listen U sessions are not a substitute for professional medical care by a qualified doctor or other health care professionals. We are not and we do not hold out our Listeners  to be qualified doctors / physicians, or any other trained and licensed medical / mental healthcare professionals.