BUILD A CHATBOT
Intermediate Artificial Intelligence Landbot
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A reference portal for students, mentors, and ATL in-charges. Data has been filtered & names have been changed to protect the privacy of individuals.
What is chatbot?
A Chatbot is an artificial intelligence (AI) based Robotic software that can simulate a conversation (or a chat) with a human being through messaging applications, websites, mobile apps or through the telephone.
With Chatbots, you 'chat' with a machine. You can chat with Chatbots using natural language such as English just like you would converse with another person on WhatsApp. The Chatbot understands what you are asking and provides a suitable response.
What are the different types of chatbots?
Depending on how a chatbot interacts with people, chatbots can be classified into two types:
Text-based Chatbots : These chatbots converse with people using text message, pictures, videos, etc. similar to how you would chat with someone on WhatsApp.
Voice-based Chatbots : These chatbots use voice to converse with people. With these chatbots, people can talk to the chatbot by speech, and the chatbot responds by a human-like voice in natural language.
Where are chatbots used?
Chatbots are used widely by public & private organizations, businesses, educational institutions, and even Governments to take questions from the general public, students, customers, citizens, etc. and provide them automated responses. For e.g., if a customer wants to know about your product, the Chatbot can automatically give information about the product on your behalf, and on it's own ! Similarly, if you want to learn something about your Atal Tinkering Lab, the Chatbot can provide the answer automatically. Isn't that amazing? In fact, Chatbots can do many more things than this!
What are some commonly used chatbots?
Amazon's Alexa is one of the most popular voice-based chatbots used by people for entertainment, for listening to music, playing quiz or learning facts in homes and schools.
Amazon Alexa service is offered through Amazon Echo family of devices, through the Alexa app for Android & iOS, and also Alexa-enabled third-party speakers, TVs, smart-plugs, etc. Here's another example.
Watch this short video of a Voice Chatbot that takes an appointment for a haircut from a customer at a Hair Salon !!
The customer (human) on the left is talking to an Artificial Intelligence software (on the right) in this video !
How can I build my own chatbot?
Landbot is a very intuitive and drag-n-drop Chatbot builder tool using which you can build very interesting chatbot applications. It empowers makers to design conversational experiences with rich UI elements, advanced data workflows integrated in real-time with your favorite tools.
Using Landbot, you can create a variety of chatbot applications such as question-n-answer chatbot, feedback chatbot, quiz chatbot, survey chatbot, customer-support chatbot, ticket booking chatbot, sales lead generation chatbot, product launch chatbot, employee hiring chatbot, etc.
Landbot provides both free as well as paid versions of the Chatbot builder. In our case, we will use the free version of Landbot to build a simple chatbot.
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