Research and Design Interest in iiiD-Lab

Inclusive Inter-Intelligence Design Lab (iiiD-Lab) serves as a pioneering platform dedicated to  develop systems and technologies that conscientiously embrace a spectrum of intelligences, encompassing human intelligence, artificial intelligence (AI), and potentially other diverse forms. As a committed researchers and designers specializing in human-computer interaction, AI, psychology and social science, we are passionately dedicated to advancing these fields.

iiiD-Lab primary focus is on the development of technologies that promote inclusive digital health, enhance creative team collaboration, improve human-AI interaction, and optimize user experience and utility. Our current focus is on the design and development of AI-based tools, such as mediation chatbots. The primary goal of our design is to facilitate communication and collaboration among diverse stakeholders and client-professionals in order to address the comprehensive requirements of individuals, communities and societies.

In the healthcare, We design and utilize AI-based interventions (such as applications and mediation bots) to address challenges faced by migrant workers, LGBTQ+ individuals, and rural residents in healthcare services. The objectives of these studies are aimed at helping these communities enhance health literacy, improve healthcare accessibility, promote medication adherence, and facilitate communication, collaboration, and shared decision-making between healthcare professionals and patients.

In design practice, we are interested in how intelligent technology may be leveraged to serve as a platform for inclusive and creative teams to collaborate in co-design in order to generate better design concepts.

Our research encompasses several key areas within the field of human-centered artificial intelligence and related domains:

Human-Centered Artificial Intelligence

We investigate the methodological approach of human-centered artificial intelligence (AI), aiming to ensure that the development and application of AI technologies align with human values, needs, and interests. This design methodology focuses on human needs and experiences, placing human interests at the core of technological development to ensure that the design and application of AI systems are beneficial to individuals and society.

AI-Mediated Communication and Collaboration

We explore how artificial intelligence is altering human communication methods and its applications in cooperation and collaboration. This encompasses the applications and impacts of technologies such as artificial intelligence, chatbots, and human-machine interactions in communication and collaboration.

Digital Health

We study how to leverage LLM-based chatbots to enhance healthcare, health monitoring, and medical service efficiency and effectiveness. This includes research and applications in mobile health applications, telemedicine, health data analysis and visualization, as well as the ethical responsibilities of artificial intelligence in healthcare.

Creative Collaboration

We investigate methods to facilitate creative collaboration among individuals from different fields and backgrounds. This involves innovation management, interdisciplinary collaboration, design thinking, and other strategies.

Inclusive Design

We research methods to ensure that products, services, environments, etc., are designed to be friendly, easy to use, and inclusive for all. Its goal is to ensure that everyone, regardless of age, ability, cultural background, or physical condition, can equally enjoy and participate in social life.

Experience and Service Design

We explore how design can improve people's experiences, particularly those related to services. This includes using design thinking and user-centered methods to design innovative services and experiences.