iFileSync privacy policy

iFileSync - Privacy Policy

Last updated: 29 June 2026

This Privacy Policy describes how iFileSync ("we", "our", or "the app") handles

user information when you use our services. We are committed to minimizing data

collection and protecting your privacy.

Overview

iFileSync enables users to transfer and synchronize files between their device

and their personal cloud storage account. We do not collect, access, or store

your personal files, your cloud login credentials, or your payment card details.

Information We Collect

We collect only the limited information required to operate and improve the app.

1. User-Provided Information

· Name and email address - only if you voluntarily provide them for support or

communication.

2. Automatically Collected Information

· App usage data (e.g., feature usage and interaction data).

· Device and diagnostic data (e.g., crash logs and performance metrics).

· Advertising ID - collected by our analytics provider (Google) to understand

app usage and measure performance.

· A pseudonymous app-instance / installation identifier used by our analytics

and crash-reporting tools.

· Purchase and subscription information (e.g., your Google Play purchase token),

used solely to verify and maintain your subscription.

We do not collect, access, or store your personal files.

Cloud Account Connection

To enable file synchronization:

· You authenticate directly with your cloud storage provider.

· We do not collect or store your login credentials (such as usernames or

passwords). Your password is verified directly with your cloud provider and is

never stored by us.

· Two-factor authentication (where required) is handled by your cloud provider.

· A secure, encrypted session token may be stored locally on your device to keep

you signed in. This token is encrypted using your device's secure storage,

is used only to enable app functionality, is never shared with us or third

parties, and can be removed at any time by signing out or uninstalling the app.

How We Use InformationWe use collected data to:

· Provide core app functionality (file transfer and synchronization).

· Improve performance and reliability.

· Monitor and fix errors.

· Verify and maintain subscriptions.

· Protect against misuse and unauthorized access.

Third-Party Services

The app uses the following third-party services, each governed by its own

· Google Firebase (Analytics & Crashlytics) - collects app usage data,

diagnostic/crash data, the advertising ID, and a pseudonymous app-instance

identifier.

· Google Play Billing - processes subscription purchases.

· Apple iCloud - provides authentication and the cloud storage you choose to

sync to (your own account). Files are transferred directly between your device

and your iCloud account.

· Amazon Web Services (AWS) - hosts our subscription-verification service.

These providers process information in accordance with their own privacy

policies.

Data Sharing

We do not sell or rent your personal data. We may share limited information only:

· With the service providers listed above that support app functionality

(e.g., analytics, billing, and hosting).

· When required by law or valid legal process.

Data Storage and Security

· Sensitive data (such as your session token) is encrypted and stored securely

on your device.

· We do not store your cloud credentials or your files on our servers.

· We implement industry-standard safeguards to protect data.

Payments

Subscription payments are processed securely via Google Play Billing. We do not

store or process your payment card information. To verify and maintain your

subscription, a purchase token is sent to our subscription-verification service.

International Data Transfers

Some of our service providers process data outside your country of residence(for example, our analytics provider operates globally and our

subscription-verification service is hosted in the European Union region). Where

applicable, these transfers are governed by appropriate safeguards.

Data Retention

We retain automatically collected analytics and diagnostic data only as long as

necessary for the purposes described in this policy, after which it is deleted or

anonymized. Locally stored data (such as your session token) remains on your

device until you sign out or uninstall the app.

Your Rights

Depending on your location (including under the GDPR and South Africa's POPIA),

you may have the right to:

· Request access to your personal data.

· Request correction of inaccurate data.

· Request deletion of your data.

· Object to or restrict certain processing.

To exercise these rights, contact us using the details below.

Children's Privacy

iFileSync is not directed to children under the age of 13 (or the equivalent

minimum age in your jurisdiction), and we do not knowingly collect personal

information from children. If you believe a child has provided us with personal

information, please contact us so we can remove it.

Data Deletion

You can request deletion of your data at any time by contacting us. Upon a

verified request, any associated data we hold will be permanently deleted. You

can also remove all locally stored data at any time by signing out or

uninstalling the app.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be

communicated within the app or via official channels, and the "Last updated"

date above will be revised.

If you have questions or requests regarding this Privacy Policy:

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