One key area where SailPoint has focused in its cloud identity offering is to secure administrative credentials that are needed for provisioning, password management and many other administrative tasks. Many vendors typically protect sensitive data in motion with only HTTPS or SSL. As vulnerabilities such as the Heartbleed bug of 2012 exposed, relying on a single layer of encryption is far too risky.
When the user updates their password on a given target system, IdentityNow secures this transaction in order to prevent an attacker from intercepting the new password when it is in motion. Once again, IdentityNow implements Zero Knowledge Encryption to complete the password update without putting the credentials at risk.
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IdentityNow also uses Zero Knowledge Encryption to secure the sensitive administrative credentials that may be required to update the password, just as it does for any administrative action such as provisioning.
Authentication is a critical element for protecting access to applications and systems. IdentityNow uses highly-secure mechanisms for authentication. As with other critical services, SailPoint uses Zero Knowledge Encryption along with multiple layers of encryption for direct authentication into IdentityNow. Additionally, an extensive range of read-write direct connectors allow integration with trusted authentication technologies that may already be in place.
IdentityNow administrators use Identity Profiles to define populations of users, such as employees or contractors. Each Identity Profile can be configured to utilize either direct IdentityNow authentication, or to use pass-through authentication with one of the sources of data that is connected to IdentityNow.
Additionally, IdentityNow can be integrated with single sign-on tools, which adds the ability to authenticate into IdentityNow using Federation via the SAML protocol. This authentication method has proven extremely difficult to hack.
SHA-256 is a 256-bit (32-byte) implementation of the Secure Hash Algorithm (SHA). This is a cryptographic hash function, which is like a signature for text or other data. The SHA-256 algorithm is a one-way function that generates fixed-size 256-bit hash that cannot be decrypted back to the original data, which makes it ideal for password encryption. SHA-256 is one of the strongest cryptographic hash functions available.
Whenever the user signs in to IdentityNow on subsequent logins, the actual password is never used. Instead, this cryptographic hash is generated each time the user signs in and the user is authenticated into IdentityNow based on the hash value. Additionally, if they require strong authentication in order to access a protected resource or for administrative access, the answers to the security questions are provided in a one-way hash. All of this is sent over TLS, giving at least two layers of encryption at all times.
Other solutions may introduce security risk by requiring installation of agents on LDAP or Microsoft Active Directory servers in order to allow this kind of integrated authentication. Agents impose limits on scalability, and do not provide redundancy or high fault tolerance. Some other solutions even require ports to be opened in the firewall to allow communication. IdentityNow keeps the internal systems secure by using the virtual appliance.
Strong authentication enables administrators to offer additional security for more sensitive resources, reducing the risk of unauthorized access based on trusted geographies or networks. IdentityNow can require strong authentication for extra assurance over self-service password management, administrative access to IdentityNow, access to higher risk applications and access to IdentityNow from untrusted geographies or networks.
Since the answers to these security questions can be used to take actions such as changing passwords or access to higher-risk applications, these answers themselves constitute sensitive data that needs to be secured. SailPoint has addressed the need to secure the knowledge-based authentication information with the same rigor as is applied to passwords and other credentials.
Often when addressing a broad identity management project, organizations will choose an identity provider to assist with access management; specifically, single sign-on. When IdentityNow is integrated with such a tool, users who have authenticated into the identity provider will be able to sign into IdentityNow using federation.
Federation provides authentication without requiring the user to ever enter a password into IdentityNow. Authentication methods using Federation for authentication have proven to be extremely difficult to hack. Security Assertion Markup Language (SAML) is an open standard data format that allows exchanging authentication and authorization data between trusted parties. SAML allows federated authentication, where IdentityNow trusts the identity provider to perform authentication. When IdentityNow uses Federation for authentication, a trust relationship is established between the IdentityNow and the identity provider. Users who are securely logged in to the identity provider can access IdentityNow directly without the need for passwords.
SailPoint not only developed IdentityNow to mitigate certain risks inherent to other solutions, it also deploys it with a highly-secure cloud infrastructure. Each element of the platform is carefully crafted to deliver the most secure service possible.
The IdentityNow service is hosted on Amazon Web Services (AWS) cloud platform, which provides substantial protection for the base infrastructure1, and this includes the virtual servers, data storage, databases, network, and other resources. SailPoint DevOps adds additional layers of security to this infrastructure security baseline, including monitoring and alerting, privileged user controls, and other tightly audited processes. These processes are audited annually in a SOC 2 Type 2 audit.
SailPoint completed two information security assessments for itsIdentityNow product line. These standards evaluate developmentpractices and the treatment of confidential information within the product.The two assessments include:
An internationally recognized securitystandard, specifies the requirements forestablishing, implementing, maintainingand continually improving an informationsecurity management system (ISMS)within the context of the organization.It also includes requirements forthe assessment and treatment ofinformation security risks tailored to theneeds of the organization.
As established by the AmericanInstitute of Certified Public Accountants(AICPA), provides detailed informationand assurance about the controls ata service organization relevant to theTrust Services Principles of security,availability, and confidentiality of theinformation processed by its systems.
IdentityNow employs various industry-standard and specialized techniques to prevent the range of web application attacks that it may encounter. Every HTTPS request that can potentially modify data on the server, such as a POST, has to include a cross-site request forgery (CSRF) protection header. In addition, a one-time use random number, known as a cryptographic nonce, is created for each request that must be validated by the server in order to further prevent against CSRF attacks.
IdentityNow takes extensive measures that prevent cross-site scripting (XSS) attacks. For example, IdentityNow will not allow JavaScript to be loaded from any domain except the preconfigured domains that SailPoint controls and in-application notification tools employed by SailPoint. Additionally, IdentityNow will reject any XMLHttpRequest (XHR) that was produced as a result of an XSS injection.
Transport Layer Security (TLS) is a protocol that provides privacy and ensures data integrity between a web browser and the server to which it is connecting. Data sent over TLS is encrypted using secure certificates and a combination of public and private keys, providing a base layer of internetworking security that is completely transparent to the user.
The Hypertext Transfer Protocol (HTTP) used in conjunction with TLS is known as HTTPS. This protocol is widely used on the internet to ensure authentication of a website and to protect the privacy and integrity of the data exchanged with it.
In the TLS exchange of initial data handshake, the web server sends its signed certificate, and the browser uses this certificate to verify that the browser is interacting with an authentic server rather than a rogue or unauthorized server. Encryption keys are exchanged and used for the duration of the session to encrypt all communications between the browser and the web server.
Additionally, it is important to be able to define and limit what data might be stored in the cloud in the first place. IdentityNow allows administrators to fine-tune the account and identity attributes, as well as other user data that is stored in the cloud independently for each source that is connected to IdentityNow. This ensures that only the data the customer identifies as necessary is ever stored in the cloud by IdentityNow.
SailPoint conducts regular third-party penetration testing on IdentityNow to ensure the continued security of the platform. This suite of testing evaluates all parts of the platform for an exhaustive range of vulnerabilities. These tests effectively gauge resiliency of IdentityNow in response to various attacks that may be launched against both authenticated and unauthenticated surfaces.
IdentityNow is routinely tested to a level that includes an exhaustive evaluation of all vulnerability classes. The third-party security firm who conducts the testing is given unlimited access to IdentityNow so they may fully analyze the application and resources, as well as create the range of exploits that can fully test its resiliency.
The IdentityNow platform deployment team employs a variety of tools that make it possible to fully audit and track all security-impacting actions on the IdentityNow service. A full audit log of all AWS infrastructure actions is automatically created any time these actions are taken. Additionally, all commands that run on a command line interface are recorded and stored in this audit log. The audit log is stored in a secure offsite location and cannot be deleted, edited or changed by any SailPoint personnel. 152ee80cbc
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