【Returns and Exchanges】
① Returns and exchanges are not accepted for reasons other than initial defects.
② In the event of product defects, damage, or delivery of a different product, we will promptly process a product exchange.
We sincerely apologize for the inconvenience, but please be sure to contact us within 7 days of receiving your product through the message function of the site where you made your purchase or at handmade.ichi.rin@gmail.com .
We will bear the return shipping costs.
* Please be sure to contact us directly from the person who placed the order.
<Returns cannot be accepted in the following cases>
Products that have been used once
Differences in image from product photos (Please note that product photos may appear differently from the actual product depending on the device you are using.)
Cases where scratches, dirt, damage, etc. occur due to customer's responsibility (including damage due to packing condition at the time of return)
Cases where products are returned without prior contact
Cases due to customer's convenience (incorrect order, metal allergy, etc.)
Reserved or made-to-order products
Products that have passed 8 days or more since arrival