Privacy Policy

Privacy Policy:

We do NOT collect any information about our users in any way. We do not share or use our user information in any way.


Refund Policy:

All our apps sales are final, but if you are not satisfied we will make it right. If we make a mistake we’ll fix.

IMPORTANT: Refunds are only possible within the product’s guarantee time frame from the original purchase - on GoogleStore and Amazon. We do not issue personal refunds.

Please note: In the event that a refund has been issued you are confirming that you will uninstall and delete all copies of the purchased plugin.

Shipping Policy:

All our apps are electronic and are downloadable immediately upon sale.

Support Policy:

In a nutshell: we provide support for all issues directly related to our software to all customers with currently active product subscriptions.

The best way to reach us for support is by email to soniatin@gmail.com

Please note:

  1. We do not offer support for our free products. We often do end up helping out with questions that come up on the paid apps but it is not guaranteed.

  2. We offer email-based support to our paid support for customers and will always work hard to resolve an issue as quickly as possible. We strive for an initial response time within 24 hours, but cannot promise that will always happen. If an issue is related to a customer’s configuration or some factor outside of our products we cannot provide free support for that. We also cannot provide extensive support for a single issue. We define “extensive support” as something that requires more than 30 minutes of troubleshooting or multiple back-and-forth emails (on the scale of 5 or more) to get a clear picture of what the problem is.

  3. We do not provide telephone support for any of our products.


We offer the following extended support rates:

  • Email support and troubleshooting for active customers with a specific product related, extensive issue:$50 /hour

General Terms & Conditions:

Our customer service and contact information is:

soniatin@gmail.com


By using this site and/or purchasing our products you acknowledge the above and understand how we interact.