Privacy Policy
for
HyperOS Update Guide
for
HyperOS Update Guide
Privacy Policy
Last updated: October 1, 2026
Multi_Software ("we," "our," or "us") operates the HyperOS Update Guide mobile application (the "App"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of information when you use our Service.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
1. Information We Collect
We do not collect any personal information such as your name, email address, phone number, or other personally identifiable information directly through the App.
The App does not require registration, login, or account creation of any kind.
However, the following data may be collected automatically when you use the App:
a) Advertising Data
The App uses Google AdMob to display advertisements (including banner, native, and interstitial ads), unless you have purchased the Ad-free (Remove Ads) option. AdMob may collect and process:
- Advertising ID (a unique, user-resettable identifier)
- Device type, operating system version, and language settings
- Approximate location (country/region level only, not precise location)
- App usage and interaction data for ad delivery purposes
b) Consent Data
The App uses Google User Messaging Platform (UMP) to manage your advertising consent preferences. Your consent choices are stored locally on your device and are not transmitted to us.
c) Analytics Data
The App uses Google Firebase Analytics to understand how the App is used and to improve features. Analytics may collect:
- App interaction events (for example: opening the paywall, starting a purchase, completing/canceling a purchase, restore purchase results)
- Device and app information (such as device model, OS version, app version, and language)
- An anonymized or aggregated app-instance identifier
We do not use Analytics to identify you personally, and we do not collect your name or email through Analytics.
d) Crash and Diagnostic (Log) Data
The App uses Google Firebase Crashlytics to monitor stability and fix bugs. In the event of a crash or technical error, Crashlytics may collect:
- Device name, model, and operating system version
- App version and configuration at the time of the error
- Stack traces and diagnostic logs
- Limited non-personal technical keys (for example: whether ads are removed, billing connection status, product ID)
- Time and date of the event
- In some cases, IP address processed by Google’s services
This data is used solely for debugging and improving App performance and is not used to identify individual users.
e) Purchase and Billing Data
The App offers an optional one-time in-app purchase ("Remove Ads" / Ad-free) processed through Google Play Billing.
- Payment card details and financial information are handled entirely by Google Play. We do not receive, store, or process your payment card information.
- Google Play may share limited purchase status with the App (for example: whether the product is owned) so we can unlock Ad-free features and restore purchases on the same Google account.
- Purchase-related events (such as purchase start, success, cancel, failure, or pending status) may be logged via Firebase Analytics for product improvement.
2. Information We Do NOT Collect
We want to be transparent about what we do not collect:
- Your name or any personally identifiable information
- Your email address or contact details (except if you contact us voluntarily)
- Your precise GPS location
- Your contacts, photos, or media files
- Your payment card or banking details
- Your browsing history outside the App
- Any data from your device sensors for transmission or sale (the App displays sensor, CPU, battery, and storage information locally only)
The App functions primarily on your device. Sensor data, CPU information, battery status, and storage details are read and displayed locally only. No sensor data is sent to our servers.
3. Third-Party Services
The App uses the following third-party services, each of which has its own privacy policy:
a) Google AdMob
Provided by Google LLC
Used to serve advertisements within the App.
Privacy Policy: https://policies.google.com/privacy
b) Google Play Services
Provided by Google LLC
Used for core App functionality and ad delivery.
Privacy Policy: https://policies.google.com/privacy
c) Google User Messaging Platform (UMP)
Provided by Google LLC
Used to obtain and manage advertising consent in compliance with GDPR and other regional privacy laws.
Privacy Policy: https://policies.google.com/privacy
d) Google Firebase Analytics
Provided by Google LLC
Used to measure App usage and purchase-related events.
Privacy Policy: https://policies.google.com/privacy
Firebase info: https://firebase.google.com/support/privacy
e) Google Firebase Crashlytics
Provided by Google LLC
Used for crash reporting and App stability monitoring.
Privacy Policy: https://policies.google.com/privacy
Firebase info: https://firebase.google.com/support/privacy
f) Google Play Billing
Provided by Google LLC
Used to process optional in-app purchases (Remove Ads / Ad-free).
Privacy Policy: https://policies.google.com/privacy
Google Play Terms: https://play.google.com/about/play-terms/
We do not have access to or control over all data collected by these third-party services. We encourage you to review their privacy policies for more information.
4. How We Use Information
We use the collected information solely for the following purposes:
- To display relevant advertisements through Google AdMob (unless Ad-free is purchased)
- To comply with applicable advertising consent regulations
- To process and restore optional in-app purchases via Google Play
- To analyze App usage and improve features and stability
- To detect, prevent, and address technical issues and crashes
We do not sell, trade, or rent your personal information. We do not use your data for profiling or automated decision-making beyond what is necessary to deliver ads (subject to your consent) and operate the App as described in this Privacy Policy.
5. Local Data Stored on Your Device
The App may store limited preferences locally on your device, such as:
- Whether Ad-free (ads removed) is unlocked
- Whether onboarding has been completed
- Theme / dark mode preference
- Advertising consent choices (via UMP)
This local data stays on your device and is deleted if you uninstall the App (except purchase ownership, which remains linked to your Google account via Google Play and can be restored).
6. Data Retention
- Consent data is stored locally on your device and can be withdrawn at any time through the App’s consent options or your device settings.
- Advertising data is retained by Google AdMob in accordance with Google’s retention policies. You can manage or reset your Advertising ID in device settings.
- Analytics and Crashlytics data are retained by Google Firebase according to Google’s retention policies and for as long as needed to improve the App.
- Purchase records are retained by Google Play according to Google’s policies. We do not store payment details on our own servers.
7. Data Security
We value your trust and use commercially acceptable means to protect information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
The App does not transmit personal account data to our own servers. Data processing occurs on your device and/or through Google’s third-party services, which follow industry-standard security practices.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), United Kingdom (UK), or any region subject to the GDPR, you have the following rights:
a) Right to Access
You may request information about personal data processed about you. Since we do not collect personal data on our own servers, data related to ads, analytics, crashes, or purchases is primarily managed by Google (AdMob, Firebase, Play Billing).
b) Right to Withdraw Consent
You may withdraw advertising consent at any time by:
- Using the consent / privacy options within the App
- Resetting your Advertising ID in device settings
- Opting out of personalized ads in device settings
c) Right to Erasure
You may request erasure of personal data. Because we do not store personal data on our servers, practical steps include resetting your Advertising ID, clearing App data, and/or uninstalling the App. For Google-held data, you may also use Google’s account and privacy tools.
d) Right to Restrict Processing
You may restrict personalized advertising by opting out through your device settings and App consent options.
e) Right to Data Portability
Where applicable for data held by Google services, please use Google’s privacy tools or contact Google regarding AdMob / Firebase / Play data.
f) Right to Object
You may object to processing for advertising purposes by opting out of personalized ads at any time.
To exercise these rights or ask questions about data handling, contact us using the details at the end of this Privacy Policy.
9. Children's Privacy
The App does not knowingly collect personal information from children under the age of 13 (or the applicable age of consent in your jurisdiction).
The App is not directed to children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided personal information, please contact us.
Google AdMob may serve advertisements that are not targeted based on age. Learn more: https://policies.google.com/technologies/ads
10. Cookies and Tracking Technologies
The App itself does not use browser cookies. However, third-party services integrated into the App — including Google AdMob and Firebase — may use device identifiers, advertising IDs, and similar technologies to serve ads, measure performance, and analyze usage.
You can opt out of personalized advertising through your device settings. On Android: Settings > Google > Ads (reset Advertising ID / opt out of Ads Personalization).
11. In-App Purchases
Optional purchases in the App are processed by Google Play. Google’s payment terms and privacy practices apply to all transactions. We do not store your payment method details. Purchase ownership is associated with your Google account and can be restored on compatible devices signed into the same account.
12. Links to Other Sites
The App may contain links to external websites or services (for example: Privacy Policy pages, help resources, or developer pages). These sites are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically. Continued use of the App after modifications constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or suggestions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us:
Developer: Multi_Software
Email: multisoftwareltd@gmail.com