Support

Hyde Photos Hider

About the App

Hyde Photos Hider protects private photos and videos in a pattern-locked vault on your device. It supports hidden albums, Face ID, auto-lock, screenshot blocking, attempt logs, and restoring media.

Contact Support

For questions, technical assistance, or help using Hyde Photos Hider, contact us by email.

Reporting a Problem

When reporting an issue, please include:

• A description of the problem

• The feature or screen where it occurred

• Your device model and operating system

• Any error message you received

• Steps that reproduce the issue, if possible

Vault & Lock Issues

If you cannot access, lock, or unlock your vault, describe the issue and the security method you are using.

Photo & Video Issues

If media cannot be added, hidden, restored, or displayed correctly, provide details about the affected photos or videos.

Face ID & Security Issues

If Face ID, auto-lock, screenshot blocking, or attempt logs are not working as expected, describe what happens and include your device model.

Media Restore Issues

If restored photos or videos do not appear correctly in your device gallery, include the steps you followed and what happened.

Feedback & Suggestions

We welcome suggestions for improving vault security, album management, media handling, and other features.

Response Time

We aim to review and respond to support requests as soon as reasonably possible.

Contact

loganwardddd@icloud.com