Hyades Cleaning Solutions (Pty) Ltd is an established and trusted complete service provider. We offer Commercial, corporate, estate, residential and Industrial cleaning industry compromising on value or service. Our commitment to delivering exceptional customer value and service has been at the core of our values. For you this means a personable, reliable and response service from people who understand and care about your needs, regardless of your size.
Our goal is to become an efficient and effective black empowered cleaning company with offering the best quality services and satisfying any company with solutions in the cleaning industry. We intend on offering our clients the ultimate in satisfactory service, economically viable and competitive prices yet never compromising on our quality. Commitment, loyalty and integrity are few core values that will help us realize our mission and build key relationships with our clients.
• To achieve substantial growth for the company, its employees and stakeholders.
• To become a leader in the global market. Also, to exceed industry standards and expectations to become the undisputed market leader in the cleaning industry in South
Africa.
• To maintain harmony with all those involved with the company in order to sustain relationships that would be mutually beneficial to both parties.
• To maintain regular audits and maintenance activities that are executed to ensure tasks are accomplished as planned, with outcomes reviewed and evaluated with the aim of continuous improvement
• To maintain a competitive edge by differentiating our products and services from our competitors.
• To establish strong brand awareness inside and outside South Africa.
• To maintain customer orientation as a key focus and to establish strong interpersonal links with customers.
• To network with established companies and to maintain an enduring coherence with them.
• To be socially responsible to all involved with the company.
• To utilize human resources in the most effective and efficient way. In order to optimize productivity, human resources need to be sufficiently catered to, and treated in a highly proficient manner.
Our objectives are to assist clients with various implementations in the cleaning industry, we have confidence in our ability to generate the consensus and commitments necessary to succeed. We are prepared to stand behind our recommendations and to assist our clients with obtaining appropriate approvals to proceed.
We are passionate about quality. We set ourselves even higher standards with tangible cost reduction targets and key performance indicators. That means we are continuously improving and passing the benefits directly onto you.
We recognise that good people are core to ensuring the continued satisfaction of our customers and in turn the continued success of our business. We will always invest time to ensure that our company have the know-how and demonstrate attention to detail in every interaction with you, to ensure that your partnership with us is how you need it to be: quick, easy and well informed. Our management will be responsible for the following:
• Regular communication with the client
• Assessing client needs
• Developing client relationships
• Setting and maintaining quality standards
• Following up on inspection reports
• Monitoring complaints
• Feedback to client complaints
• Attention to detail