Effective Date: Sept 8, 2025

HVAC Load Pro (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

1. Information We Collect

• Personal Information (Optional): If you create an account or subscribe, we may collect your name, email address, and payment information (processed securely by Apple via App Store).

• Device Information: We may collect non-identifiable information such as device model, operating system version, and app usage statistics.

• Location/Compass Data: If you enable location or compass features, we may access your device’s sensors to provide directional and calculation functionality. This information is used only locally on your device and is not stored by us.

• Log Data: Basic diagnostic information may be collected to improve app performance (e.g., crash logs, error reports).

2. How We Use Information

We use collected information to:

• Provide and improve the HVAC Load Pro features (e.g., load calculations, reporting tools).

• Personalize the app experience.

• Respond to customer support requests.

• Ensure billing and subscription management through Apple’s App Store.

We do not sell, rent, or trade your personal information.

3. Data Sharing

• Apple App Store: Subscription payments and account management are handled through Apple’s secure systems.

• Service Providers: We may use trusted third-party services for analytics or crash reporting (which collect only anonymized data).

• Legal Requirements: We may disclose information if required by law.

4. Data Retention

We retain personal information only as long as necessary to provide services or as required by law. Compass/location data is never stored on our servers.

5. Your Choices

• You can disable location/compass access at any time in your device settings.

• You may request deletion of your account data by contacting us at: ryan.perchak@gmail.com.

6. Security

We use industry-standard safeguards to protect your data. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

HVAC Load Pro is not directed at children under 13, and we do not knowingly collect information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or at our support URL.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 ryan.perchak@gmail.com

🌐 https://sites.google.com/view/hvac-load-pro/home