Privacy Policy

Hurrandi Counselling Privacy Policy

Last Updated: December 1, 2023

Your privacy is important to us at Hurrandi Counselling. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you use our counselling services. By accessing and using our services, you consent to the terms outlined in this privacy policy.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information such as your name, contact details, and billing information when you register for our counselling services.

1.2 Counselling Session Information:

Information shared during counselling sessions, including but not limited to audio, video, and text communication, is collected for the purpose of providing counselling services.

1.3 Technical Information:

We may collect technical information such as IP addresses, device information, and browser details to enhance the security and functionality of our platform.

2. How We Use Your Information:

2.1 Service Provision:

We use your personal information to facilitate counselling sessions and provide you with the best possible service.

2.2 Communication:

We may use your contact information to communicate with you about your sessions, updates, and important information related to our services.

2.3 Improvement of Services:

Collected data may be used for analysing trends, improving our services, and enhancing user experience.

3. Confidentiality and Security:

3.1 Confidentiality:

Information shared during counselling sessions is treated with the utmost confidentiality, in accordance with professional counselling ethics and legal obligations.

3.2 Security Measures:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4. Disclosure of Information:

4.1 Legal Compliance:

We may disclose your information if required by law or to comply with a legal obligation.

4.2 Consent:

We will seek your consent before sharing any information for purposes beyond those outlined in this privacy policy.

5. Your Rights:

5.1 Access and Correction:

You have the right to access and correct your personal information. You can do so by contacting us at [contact@email.com].

5.2 Withdrawal of Consent:

You may withdraw your consent for the collection and processing of your personal information at any time by contacting us.

6. Changes to Privacy Policy:

We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.

7. Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us

Thank you for choosing Hurrandi Counselling. We are committed to providing you with a secure and confidential counselling experience.