Hi guys
I'm just reporting back with a playback issue when we went to watch a movie last night, 2009 romcom The Proposal. When we started to play, the playback was all slow and jerky and unwatchable. I tried first on my Humax Aura, and then rebooted the box, but whilst I was rebooting the Humax I also tried it on my Shield TV, as I was wondering if it was a hardware issue on the Aura, but the Shield had exactly the same issue and couldn't play it smoothly either.
I then played it in Plex (on the Humax Aura) and it was completely fine throughout, we had to watch it in Plex instead of Emby, which we usually use.
I have had this a few times in the last few months but I can't recall what the other files were, but thought I should report it in case it helps resolve an issue.
The movie was an mp4 container with HEVC video and AAC LC audio, I've uploaded a screenshot of the media details from MediaInfo tool.
Any ideas why it might have caused an issue? Any other info you might need?
Thanks
Hmmm, interesting.
So I started to run the video again to recreate the logs (it was still slow and jerky playback), but checked and saw there was a new beta version of server and client. I installed the updated server (to 4.8.0.59 beta), then went to install the Emby Android beta v3.3.44 on the Humax aura (I had 3.3.42 on it), but it won't install. I uninstalled the existing 3.3.42 and tried again, but it still wouldn't install.
I then put the USB stick in my Shield TV and it installed straight away, no probs. When I played The Proposal it played back fine now on the Shield, unlike it had done at the weekend. Strange!
So now I need to reinstall Emby on the Humax Aura - any ideas why the latest beta won't complete the installation (the USB and file are clearly fine as it then installed on the Shield).
I also tried installing beta v3.3.44 on my Sony Bravia but that wouldn't install the update either (also currently on 3.3.42).
Also, I installed the emby-android-google-armeabi-v7a-release.apk on the Shield (that's what I usually use on the Humax with no issues). For Shield, should I be using this version? Or should I use the emby-android-google-arm64-v8a-release.apk version?
It's the original 2015 model Shield, not the pro with the hard drive, the standard but with 3GB RAM and 16GB storage.
I've uploaded the server log, but once I can get the latest beta working on the Humax I can test it again.
Thanks!
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I've tried playing the Proposal back on the Humax but it still has the same slow, jerky problem. I took a quick video of the opening 30 seconds just to show what I mean, the logs I uploaded yesterday from when I ran it before. I had previously left it running for a good 20 mins and it was consistently like this.
-11-17-16.33.56.mp4?rlkey=h4itvmdnwg92l9wm504jmrx9a&dl=0
I have just bought the Samsung AU8000 UHD 4K TV. When viewing through the Humax Aura the picture is blurry but not when viewed through the TV. The Aura was previously plugged into an old LG tv with no issues. Does anybody have any suggestions as to why this would be.
@mrpercysnodgrass: I'm not familiar with the Humax Aura, however have you tried checking for any available picture settings via the device itself to see if you can increase the resolution? If not, try a different HDMI cable, switching to an alternate HDMI port, and enabling Input Signal Plus (Settings > General External Device Manager > Input Signal Plus > Select the relevant port.
Thank you hotshot, I have gone through all of the suggestions on that video and nothing has worked. I'm beginning to think it is a problem with the Humax aura although it was working perfectly with my old LG32LN578V!
I plugged in the new HDMI cable and it has certainly improved things, the channels coming through the wifi are now very good, a little ghosting but I have not yet had a fiddle with the TV settings so that could be resolved. The picture coming through the Ariel is still pretty bad but I now think it must be a problem with the Ariel setup so I will have a look at that and hopefully end up with a good picture all round. 152ee80cbc
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