If you are a Humana member using the Healthy Benefits Plus program, you already know how convenient it is to access benefits for everyday items like groceries, over-the-counter products, and more. But one of the most important things is keeping track of your balance so you can shop confidently without any surprises at checkout.
Log in Online
Sign in with your member ID or username and password.
Once logged in, your available balance will be displayed on your account dashboard.
Use the Mobile App
Download the Healthy Benefits Plus app from the Google Play Store or Apple App Store.
Sign in with your details.
You can instantly view your card balance and recent transactions.
Call Customer Service
Check the phone number on the back of your Healthy Benefits Plus card.
Follow the voice prompts to hear your remaining balance.
Check at the Store
Some participating retailers can check your balance when you swipe your card at the register.
I once entered a nearby participating retailer as a Humana member without knowing my precise balance. I saw that I had enough money left over for my purchase when I hurriedly opened the Healthy Benefits Plus app on my phone. It saved me the trouble of checking out and only took a few seconds. I now always check my balance before I go shopping, which makes the process easier and less stressful.
Q1: How often is my balance updated?
Your balance is updated in real time. Every time you use your card, the remaining balance will reflect immediately in your account.
Q2: Can I roll over unused funds to the next month?
No, usually the benefits are “use it or lose it.” Be sure to use your funds within the given month or quarter, depending on your plan.
Q3: What can I buy with my Healthy Benefits Plus card?
You can buy eligible items such as groceries, over-the-counter medications, health supplies, and personal care items. The list of eligible products is available on the app or website.
Q4: What if I forget my login details?
Click on the “Forgot Username or Password” link on the Healthy Benefits Plus website or app to reset your credentials.
Checking your Humana Healthy Benefits Plus balance is quick and simple with the website, app, or customer service. Staying on top of your balance ensures you always get the most out of your benefits without missing out.