How to Fix Hullu TV Not Working or “Something Went Wrong” Error?

1. Reload the Hulu TV Page or Restart the App

For starters, we recommend something simple, which is performing a reboot of the Hulu TV session. By doing this, you’re restarting the stream, in case there were any initial issues when loading or retrieving the programme info.

So, the following are ways to restart the JHUTV page or app depending on your device:

Restart the Hulu TV App

If you’re watching from your phone, set-top box (Roku, Firestick, Apple TV), or Smart TV, we suggest restarting the pre-installed Hulu TV app. The steps are similar for most devices:

To do this, simply exit the Huly TV app, remove it from your Recent Apps, and try relaunching it.

Reload the Hulu TV Web Page

Perhaps you’re watching from your PC on a web browser. In that case, the close equivalent to a restart is reloading the Hulu TV web page. The steps are similar on most major web browsers (Google Chrome, Safari, Firefox, Edge):

• Click the reload button, , on the web browser.

• Press the Ctrl + R key (For Windows) or Command(⌘) + R key (For macOS).

Hard Refresh the Hulu TV Web Page

By doing a hard refresh, you’re also removing cache associated with the web page. Thus, force loading the most recent version of the web page. So, it’s quicker than deleting the browser cache separately.

For Windows: On most web browsers (Chrome, Firefox, Edge), press the Ctrl and F5 key together at the Hulu TV page to perform a hard refresh.

For Mac: On Safari and other browsers for macOS, press the Command(⌘) + Option(⌥) + R key together.

2. Check the Hulu TV Server Status

Occasionally, Hulu TV is seen to experience server-side issues, which causes these error messages to be prompted. In that case, some users will be affected, where they can’t log in to Hulu TV or their streams don’t load up properly.

Hence, to check if there are any server issues with Hulu TV, you can follow the following 2 methods:

Check the Official Hulu TV Status Updates Page

For starters, we suggest checking the status page, by Hulu TV themselves. This page is frequently updated, ensuring the latest server-side issues or outages and the affected devices are addressed.

Check DownDetector

We also recommend giving DownDetector’s Hulu TV status report a quick check. This page records the latest reports from actual Hulu TV users. Thus, giving you a real-time indication if other users are also experiencing hiccups with the platform.

You might find the live map and comment section useful as well. That way, you can see the most affected areas and the types of issues faced by other Hulu TV users. So, if you spot something similar, then most likely there’s an issue on Hulu TV’s end.

3. Check Your Internet Connection’s Speed

A key reason for the Hulu TV to not work is due to a low-speed and highly unstable internet connection. Therefore, if your internet connection keeps breaking, understandably your livestream or shows cannot be properly loaded up. Hence, prompting your error messages, such as the Hulu TV “Something went wrong” error.

If you’ve noticed your internet is unusually slow or keeps disconnecting, try the following steps to improve your internet connection, 📶:

• Power-cycle your Internet/Wi-Fi Router

To do this, turn your internet router off, unplug it, then after about 3 minutes plug it back, and turn it on.

• Turn on Airplane Mode, then turn it off.

If you’re using your cellular internet to stream Hulu TV, toggling Airplane Mode ✈️ reconnects to a different cellular tower.

• Use a Wired Internet Connection.

A wired connection, using an ethernet cable, can provide a more stable internet connection with higher speeds. You might prefer this option if you’re watching on a set-top box or Smart TV.

4. Restart Your Streaming Device

A simple reset of your streaming device might prove to be the definitive fix. Doing this step ends any other background processes that might interfere with the Hulu TV app or taking up sizable internet bandwidth.

The following are 2 ways to restart your Hulu TV streaming device:

Simple Restart of Your Streaming Device (For Windows, Mac, Android, iPhone, iPad)

For almost any device, a simple restart is not only helpful but straightforward and similar.

Generally, this step involves turning off your device📴, waiting about 2-3 minutes, and then turning it on again. If available, you can also choose the Restart option.

Power-Cycle Your Streaming Device (For Set-Top Boxes, Smart TVs)

For devices that are continuously connected to an electrical outlet, as stated above, power-cycling performs a more thorough reset.

What makes it better than a simple restart?

Power-cycling resets the power supply within the streaming device by emptying the internal capacitors. Thus, after a complete reboot, the device can properly relaunch new apps, like Hulu TV.

Therefore, to power-cycle your streaming device:

1. First, turn off the device you’re using to stream Hulu TV, and switch off your TV.

2. Next, unplug all the cables 🔌, mainly the power cord and HDMI cable.

3. Then, wait for about 1-2 minutes before plugging the cables back correctly, and turning on your device and TV.

5. Watch Hulu TV on Incognito Mode (For PC)

When using Hulu TV on an incognito page, the extensions or plugins won’t be used for the site, unless the settings allow it. Hence, by doing this step, we can identify if there’s a browser extension causing the Hulu TV platform not to work.

Moreover, there are no search history, cookies or site data being collected. So, this comes in handy, especially if you’re using a VPN, as these cookies and site data can give away your true location (in case you’re not in the US). In step 8, we’ll explain more on using VPN to access Hulu TV.

The following are steps to open Hulu TV on an incognito window, depending on your web browser:

For Google Chrome, press the Ctrl + Shift + N keys together. Or click the 3 dots at the upper-right, and select New incognito mode.

For Safari on macOS, press the Command + Shift + N keys together.

6. Use Hulu TV on a Different Device

There’s also a possibility that you find Hulu TV not working due to the device you’re using. This could be due to an incompatibility because of a recent update to your device’s kernel.

Thus, as a troubleshooting step, try watching your Hulu TV stream on a different device that’s around your home. For instance, perhaps you’re encountering these Hulu TV issues on your set-top box. In that case, try watching it on your phone📱 or PC💻 instead.

If you find there are no Hulu TV issues now, the cause is most likely that particular device. So, check if there are any pending software updates for that device.

7. Reconnect or Check Your VPN

If you’re not in the US, understandably you can’t access the platform. You’ll be prompted with the “Hulu TV is currently not available in your location error”.

Hence, you might be using a VPN to spoof your location by making your IP address appear like you’re in the US. However, Hulu TV has sophisticated methods to check if you’re using a VPN. Thus, Hulu TV can block you for using that particular US IP address. So, we highly recommend refraining from using low-quality or “free” VPN services which assign the same IP address to many users. Some of these VPN services are blacklisted by Hulu TV.

Steps when Hulu TV is Not Working with VPN

1. Reconnect your VPN to another US server.

You might have to repeat this to get an IP address not blocked by Hulu TV. Some IP addresses might have been assigned to multiple users. Hence, with an exorbitant amount of traffic from one IP address, this raises suspicion.

2. If available, use a Specialty server found in your VPN service.

For example, for NordVPN users, we recommend using Obfuscated servers, as this assigns you an IP address that can’t be tracked back to NordVPN.

3. Visit the Hulu TV web page on an incognito window (Step 5).

On incognito mode, the web page doesn’t save cookies, which can point to your actual location.

4. Use a different web browser to watch Hulu TV, such as Google Chrome, Firefox, Edge, Safari.

A different web browser might have a clean record of browsing data and no extensions. Thus, this prevents interference to the VPN connection.

5. Clear your web browser history, cache, cookies, and site data.

By clearing this browsing data, like before, there are no cookies mapping to your real location. Also, the web browser cache might slow down or interfere when the Hulu TV page is loading, causing these errors.

6. Disable GPS Location services.

This is an alternative way for Hulu TV to identify your location. So, if your browser, at any time, asks you to enable location services, choose Block or Disable.

Also, you can turn off the Location Services settings, in the Privacy settings.

8. Reinstall the Hulu TV App

Often we find reinstalling is among the most effective fixes to various Hulu TV issues. Through a complete reinstall, you can clear all the app files, including the built-up cache. Thus, with a fresh installation, say goodbye to dreaded platform glitches that might cause the Hulu TV “Something went wrong” error.

You’ll find this step more applicable for devices with the pre-installed Hulu TV app, like your phone, set-top, or Smart TV.

To do this, on your streaming device, uninstall the Hulu TV app, either by long-pressing or through its settings, and select Uninstall or Delete App.

If needed, refer to your device’s manual or any online guide.

Then, from the app store, at the Hulu TV app page, you can begin installing it again.

9. Contact Hulu TV Support

Perhaps you’ve been haunted by Hulu TV not working for a few dreadful days without TV. Then, as a last resort, we suggest raising the issue with Hulu TV support.

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