HUB QUESTIONS

hub培训调研：常见问题20250221

 Top 10 OUT OF 1240 questions

Hub Training Research: Frequently Asked Questions 20250221

1. How can we improve and prevent missed scans and mis-scanning issues during sorting and loading, and what are the consequences or disciplinary actions for repeated errors? (我们如何改进和防止分类和装载过程中的漏扫和误扫问题，以及重复错误的后果或纪律处分是什么？)

2. How can we reduce operational mistakes, enhance task management, improve team communication, and implement effective countermeasures to achieve greater efficiency and productivity in hub operations? (如何减少操作失误、加强任务管理、改善团队沟通、实施有效的对策，从而提高枢纽运营的效率和生产力？)

3. How can the company address concerns about the uniform and dress code, such as the possibility of receiving free uniforms after a year, the requirement to wear shorts instead of pants, and the discontinuation of plain black shirts despite uniforms not being free? (公司该如何解决有关制服和着装规范的问题，例如一年后是否可以免费获得制服、要求穿短裤而不是长裤，以及尽管制服不是免费的，但还是停止提供纯黑色衬衫？)

4. What are the safety protocols and required PPE procedures implemented in the hub? (枢纽实施了哪些安全协议和所需的 PPE 程序？)

5. What are the current rules, regulations, and policies at Flash Express hubs, including any recent updates, and why is it important for hub operators to understand and follow them? (Flash Express 枢纽的现行规则、规定和政策是什么，包括任何最新更新，以及为什么枢纽运营商了解和遵守这些规则、规定和政策很重要？)

6. Is it possible for us to be provided with health cards (HMO) given the accident-prone nature of our job, to clarify the process and timeline for salary increases, understand why remaining annual leave can't be converted to cash incentives, and know the reason behind the removal of diligence and other incentives — as well as whether there's a chance for them to be reinstated? (考虑到我们工作中容易发生事故的性质，是否可以为我们提供健康卡（HMO），明确加薪的流程和时间表，了解为什么剩余的年假不能转换为现金奖励，并知道取消勤奋和其他奖励背后的原因——以及是否有机会恢复它们？)

7. What should I do if I run out of makeup? (补卡次数用完了怎么办？)

8. Why does the company can't provide enough safety and protective equipment such as safety shoes, vest, or any gear to ensure its employees' safety? (为什么公司不能提供足够的安全和防护设备，如安全鞋、背心或任何装备来确保员工的安全？)

9. Could we have a refresher training of SOP and Safety regularly especially for the newly-hired employees? (我们能否定期对 SOP 和安全进行再培训，特别是针对新入职的员工？)

10. How do you handle the toxicity of hub supervisors, and hub leaders who assign tasks that not everyone can manage, but when we complain, they ignore us? Does the company offer in-house professionals? Does the company provide training for Supervisors' and Team Leaders' attitude? We hope they can get rid of the habit of looking down on employees because that kind of attitude isn’t good. (你们如何处理中心主管和中心领导的恶意行为？他们分配的任务并非人人都能完成，但当我们抱怨时，他们却置之不理。公司内部有专业人员吗？公司有培训主管和团队领导的态度吗？我们希望他们能改掉瞧不起员工的坏习惯，因为这种态度不好。)