國立中山大學 企業管理學系主任 (2020/8/1~2023/7/31)
國立中山大學與高雄醫學大學合聘教授 (2019/8/1~2021/7/31)
國立中山大學 管理學院 亞太EMBA主任 (2019/2/1~2020/7/31)
國立中山大學 企業管理學系 副教授 (2012~2017)
美國哈佛大學商學院個案教學研習(2010/8; 2011/2)
國立中山大學 企業管理學系 助理教授 (2008~2012)
國立高雄大學 亞太工商管理學系 助理教授 (2004~2008)
太平洋SOGO百貨公司經營企劃股長 (1997~1999)
禾豐企業集團品牌行銷企劃專員 (1996~1997)
波蜜企業集團物流企劃專員 (1995~1996)
預備軍官陸軍步兵少尉 (1993~1995)
A. 科技部專題研究計畫:
以關係行銷觀點探討導入工業4.0對客戶滿意度的長期影響,執行期間2020/08/01~2022/07/31。
醫療服務品牌權益建構之跨期研究,執行期間2018/08/01~2020/07/31。
關係利益對顧客感恩的長期影響,執行期間2016/08/01~2018/07/31。
服務業動態關係行銷之研究,執行期間2014/08/01~ 2016/07/31。
顧客-公司認同與正面口碑之跨時期比較研究,執行期間2012/08/01~ 2014/07/31。
感恩的顧客會有較高的忠誠度嗎?理論建構與實證,執行期間 2011/8/1~2012/7/31。
服務失誤與補救過程中的顧客滿意度:品牌權益重要嗎,執行期間2010/8/1~2011/7/31。
比較女性和男性服務業員工的工作與家庭衝突對工作壓力與離職傾向之影響,執行期間2008/8/1~2009/10/31。
B. 產學研究計畫及其他:
傳統食品廠導入網路行銷之研究,科技部產學合作研究計畫,執行期間2019/11/01~2020/10/31。
輕金屬生態系產業調查與策略報告,經濟部中小企業處,執行期間2017/09/28~ 2018/02/28。
強化服務業員工及顧客對公司認同之研究,科技部產學合作研究計畫,執行期間2016/06/01~ 2017/05/31。
保全業服務品質之診斷與提升,科技部產學合作研究計畫,執行期間2015/06/01~2016/05/31。
重大人畜共通傳染病之社會經濟影響評估之分析,行政院農委會,執行期間2008/1/1~2008/12/31。
消費者對禽流感之知識及對食品安全態度之研究,行政院農委會,執行期間2007/1/1~2007/12/31。
A. 期刊論文
1. 施麗婷、黃明新(2017),如何讓線上顧客更忠誠?顧客感恩的中介效果,管理學報,第34卷,第4期,607-631。【TSSCI】
2. Huang, Min-Hsin, Zhao-Hong Cheng, and I-Chun Chen (2017), “The Importance of CSR in Forming Customer-Company Identification and Long Term Loyalty,” Journal of Services Marketing, 31(1), 63-72.【SSCI】
3. 黃明新、鄭兆宏、蘇香樺(2017),零售業顧客關係之動態研究,管理評論,第36卷,第1期,1-21(英文版87-102)。【TSSCI】
4. Huang, Min-Hsin and Zhao-Hong Cheng (2016), “A Longitudinal Comparison of Customer Satisfaction and Customer-Company Identification in a Service Context,” Journal of Service Management, 27(5), 730-750.【SSCI】
5. Huang, Min-Hsin and Zhao-Hong Cheng (2016), “Strategies to Enhance Consumers’ Identification with a Service Firm,” Journal of Services Marketing, 30(4), 449-461.【SSCI】
6. Huang, Min-Hsin (2015), “The Influence of Relationship Marketing Investments on Customer Gratitude in Retailing,” Journal of Business Research, 68(6), 1318-1323.【SSCI】
7. Huang, Min-Hsin, Kang Ernest Liu, Jane Lu Hsu, and Hwang-Jaw Lee (2013), “Factors Affecting Consumers’ Trust toward Food Safety Certification with Threat of Avian Influenza Outbreak in Taiwan: Evidence from Taipei Metropolitans,” Agriculture and Economics, 51, 1-25【TSSCI】
8. 黃明新(2012),探討品牌權益對服務失誤與不滿意度關係和服務補救與滿意度關係之干擾效果,管理學報,第29卷,第4期,355-371。【TSSCI】
9. Huang, Min-Hsin and Zhao-Hong Cheng (2012), “The Effects of Inter-role Conflicts on Turnover Intention among Frontline Service Providers: Does Gender Matter?” The Service Industries Journal, 32(3), 367-381.【SSCI】
10. Huang, Min-Hsin, Eugene Jones, David E. Hahn, and Robert P. Leone (2012), “Assessing Price Elasticity for Private Labels and National Brands by Store Locations,” Journal of Revenue and Pricing Management, 11(2), 175-190. (the associate journal of INFORMS Revenue Management & Pricing section)
11. Huang, Min-Hsin (2011), “Re-examining the Effect of Service Recovery: the Moderating Role of Brand Equity,” Journal of Services Marketing, 25(7), 509-516. 【SSCI】
12. 黃明新、黃麗君(2011),重新探討零售業顧客滿意度 : 比較享樂型與功能型購物價值之差異,管理評論,第30卷,第1期,59-76。【TSSCI】
13. Huang, Min-Hsin (2009), “Using Service Quality to Enhance the Perceived Quality of Store Brands,” Total Quality Management and Business Excellence, 20(2), 241-252. 【SSCI】
14. Huang, Min-Hsin (2008), “The Influence of Selling Behaviors on Customer Relationships in Financial Services,” International Journal of Service Industry Management, 19(4), 458-473. 【SSCI】
15. Huang, Min-Hsin, Eugene Jones, and David E. Hahn (2007), "Determinants of Price Elasticities for Private Labels and National Brands of Cheese," Applied Economics, 39(5), 553-563. 【SSCI】
16. 黃明新(2007),探討服務品質及消費者因素對自有品牌購買意願之影響:以台灣南部大型量販店為例,行銷評論,第4卷,第3期,273-288。
B. 國際研討會論文(具匿名審查機制):
1. Huang, Min-Hsin, Zhao-Hong Cheng, and I-Chun Chen (2016), “Comparison of the Influences of Service Quality and Corporate Social Responsibility on Customer-Company Identification: A Longitudinal Study” Competitive Paper presented at the 2016 American Marketing Association (AMA) Summer Marketing Educators' Conference, August 5-7, 2016, Atlanta, Georgia, USA.
2. Huang, Min-Hsin, Zhao-Hong Cheng, and I-Chun Chen (2016), “Exploring the Dynamics of Antecedents to Customer Identification with a Service Firm” Competitive Paper presented at the 2016 Academy of Marketing Science (AMS) World Marketing Congress, July 19-23, 2016, Paris, France.
3. Huang, Min-Hsin and Zhao-Hong Cheng (2015), “A Dynamic Investigation into Customer-Company Identification and Customer Satisfaction” Competitive Paper presented at the 2015 American Marketing Association (AMA) Summer Marketing Educators' Conference, August 14-16, 2015, Chicago, Illinois, USA.
4. Huang, Min-Hsin and Zhao-Hong Cheng (2015), “Drivers of Service Firms' Consumer-Company Identification” Poster presented at the 2015 American Marketing Association (AMA) Summer Marketing Educators' Conference, August 14-16, 2015, Chicago, Illinois, USA.
5. Huang, Min-Hsin (2013), “The Impact of Relationship Marketing Investments on Customer Gratitude in a Retailing Context” Competitive Paper presented at the 2013 American Marketing Association (AMA) Summer Marketing Educators' Conference, August 9-11, 2013, Boston, Massachusetts, USA.
6. Huang, Min-Hsin and Zhao-Hong Cheng (2009), “Examination of the Effects of Job-related Factors on Turnover Intention among Male and Female Service Employees” Competitive Paper presented at the 2009 American Marketing Association (AMA) Summer Marketing Educators' Conference, August 7-10, 2009, Chicago, Illinois, USA.
7. Huang, Min-Hsin and Zhao-Hong Cheng (2008), “Work and Family Conflicts on Turnover Intention among Male and Female Service Employees” Competitive Paper presented at the 2008 Academy of Management (AOM) Annual Meeting, August 8-13, 2008, Anaheim, California, USA.
8. Huang, Min-Hsin (2007),“Linking Service Quality to Perceived Quality of Store Brands” Competitive Paper at the 2007 American Marketing Association (AMA) Summer Marketing Educators' Conference, August 3-6, 2007, Washington, DC, USA.
9. Huang, Min-Hsin (2007), “The Impact of Employees' SOCO Approach on Customer Relationship in Financial Services” Competitive Paper presented at the 2007 Academy of Marketing Science(AMS) Annual Conference, May 23-26, 2007, Coral Gables, Florida, USA.
10. Hsu, Jane Lu, Min-Hsin Huang, and Kang Ernest Liu (2007), “Consumers’ Trust toward Food Safety Certification with Threat of Avian Influenza Outbreak” presented at the 2007 INFORMS Marketing Science Conference, June 28-30, 2007, Singapore.
11. Huang, Min-Hsin, Eugene Jones, David E. Hahn, and Robert P. Leone (2006), “Measuring Price Elasticity Differences for Private Labels and National Brands of Dairy Products and Orange Juice” Competitive Paper presented at the 2006 Academy of Marketing Science(AMS) Annual Conference, May 24-27, 2006, San Antonio, Texas, USA.
民視,財經火線論壇 - https://www.youtube.com/watch?v=-Om3CiBPkAo&t=148s