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Harrods is the world's most famous department store. The name Harrods is synonymous with luxury and class, so my expectations were high for Harrods Casino Online, which opened in late 2000.
The elegantly packaged CD I received free by mail certainly looked swank, unfortunately the software on the CD was more "K-Mart" than "Harrods".
The 3D graphics reminded me of the Atari games I enjoyed as a kid in the late seventies - fun but dated. I'm not sure who the software provider is, but it's the same software used in the old version of Vegas USA and at Domino Casino, and even offers the same $30 free chip bonus.
Even more ป๊อกเด้ง ไฮโล than the software, Harrods Casino Online does not accept bets from the United States or Canada so the vast majority of online gamblers, myself included, are not eligible to play for real money.
Harrods Casino Online is operated by Fortuna Universal, a wholly owned subsidiary of Gaming Internet plc. Gaming Internet signed an agreement with a subsidiary of Harrods Online Limited to operate the casino under the Harrods brand name for 3 years. For the privilege Gaming Internet paid 900,000 pounds to be satisfied by the issue of 3 million ordinary shares.
Although I admire Harrod's gutsy decision to move into the online gambling arena - and Gaming Internet's ability to convince them to do so - the current product doesn't live up to the Harrods name.
Vegas Palace
I urge you to not give any business to the Vegas Palace. It all started when they sent me an invitation to make a deposit and 15% would be added.
After I deposited and played more than enough, I withdrew some of my money. At this time I was informed that in order to earn the bonus one has to win half the bonus amount. After checking out their web site I did find out this was their rule #10.
This was partially my fault for not being aware of the rules, but they made no effort to disclose this important condition in their e-mail. Then they sent an e-mail saying they were updating their software and the system would be down for a while.
I came back a few months later and my balance of about $700 had completely vanished. All e-mails inquiring about my account have been met with dead silence. When I played there, they used Unified Gaming software but they have since switched to IQ Ludorum.
Grand Banks
Board Buzz - "They offer generous bonuses but their support is substandard." - FactorX
The Wizard of Odds - "I first played at Grand Banks when they had a 25% bonus promotion for new players, up to a bonus of $150.
"I deposited $600, received the bonus the same day after meeting the play requirement, played some more, and finished with a balance of $905. A check arrived by express mail 10 days after making a withdrawal.
"Overall, everything went without any trouble or incident. After that time, I have received and played lots of good promotions at the Grand Banks. My last redemption was in June, 2001, and it took 31 days for a check to arrive, which is a bit long."
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