FUNCTIONS
To advise the clients of necessary legal procedures to reserve their claim the third parties.
To arrange of cargo survey and to assess the extents and the cause of damage to the cargo, finally, to issue final survey report.
To organize the salvage sales of damaged cargo.
To organize the measures to prevent and minimize loss.
DOCUMENTS REQUIRED
1. FCL:
Loss Notification or Claim Letter to Carrier
On-site Report (If any)
Insurance Policy
Bill of Lading
Packing List
Invoice
Equipment Interchange Receipt (EIR)
Delivery Order or Arrival Note
Claim Bill/ Claim Form
Other relevant documents
2. LCL
Loss Notification or Claim Letter to Carrier
On-site Report (If any) or Commodity Receipt with Carrier's Agent
Insurance Policy
Bill of Lading
Packing List
Invoice
Delivery Order or Arrival Note
Claim Bill/ Claim Form
Other relevant documents
3. In bulk
Loss Notification or Claim Letter to Carrier
On-site Report (If any) or Joint-Survey Report
Ex-delivery Note of the Port
Insurance policy
Bill of Loading
Packing List
Invoice
Claim Bill/ Claim Form
Other relevant documents
4. Inland
Loss Notification
On-site Report or Police's conclusion
Insurance Policy
Packing List
Invoice
Proof of Delivery
Claim Bill/ Claim Form
Other relevant documents