Situational Decision Making
Situational Decision Making
Ethical practice in business is described in Investopedia as being “The study of proper business policies and practices regarding potentially controversial issues, such as corporate governance, insider trading, bribery, discrimination, corporate responsibility and fiduciary responsibilities”.
Set Standard: Creating a Code of Ethics, organisations can clarify expectations and ensure that all employees receive the same message.
Use Positive Reinforcement: Celebrate success and share stories where ethical behaviours have been observed.
Role Model Behaviors: Lead by the example of your own ethical behaviours, and to ensure that leaders also demonstrate ethical behaviours.
Discuss Ethics Openly: Allow employees to participate in developing a Code of Ethics and the rules around those ethics.
Make Employees Accountable: Ensure that employees are aware of their responsibilities in relation to ethical behaviour, and that any breaches are appropriately handled.
SMART Objectives: Set SMART objectives and create clear KPIs that clarify what is expected and how it will be measured.
Objectivity: Remain objective and professional and do not allow friendships to influence professional responsibilities.
Consistency: Standardise responses to work issues. Is the organisation in favour of a compassionate or a punitive approach when issues arise? Which is a better fit with your organisational culture?
Evaluation: Create uniform evaluation criteria, including performance scoring matrices to help measure and discuss performance without bias.
Remembering
Verbs to describe your experience:
Define.
Recall.
Recognise.
Name.
Quote.
Label.
List.
Cite.
Locate.
Find.
Reproduce.
Verbs to describe your experience:
Explain.
Describe.
Discuss.
Identify.
Express.
Demonstrate.
Outline.
Paraphrase.
Summarise.
Review.
Research.
Verbs to describe your experience:
Change.
Demonstrate.
Illustrate.
Practise.
Predict.
Solve.
Appraise.
Contrast.
Correlate.
Criticise.
Differentiate.
Examine.
Interpret.
Argue.
Validate.
Comment.
Debate.
Defend.
Hypothesise.
Moderate.
Predict.
Reflect.
Review.
Collaborate.
Compose.
Write.
Facilitate.