It has been a typical scenario where the users of HP printers come across the issue their printer is not working or not responding. When the users are in such a situation, all they get is a message ‘Offline’ or ‘Printer not responding.’ The offline message states that the printer is unable to develop a connection with the computer. There can be several reasons for having to encounter this issue. By going through this blog, the users can efficiently understand why they have to undergo this error. The users can solve the problem of printer contact number by accurately following the steps given below.
The reasons for HP Printer not working are:
Some of the most common reasons which could be causing this issue have been stated below for your reference:
· When the printer is disconnected from the power source.
· When the USB cable connecting the printer to its power supply is faulty.
· When the printer is not properly connected with the printer.
· When the driver of the printer has not been updated or installed correctly.
Methods to solve the issue of HP Printer not responding
When the users are caught up with the issue of their printer not working, they can promptly take up the below-given solutions to solve the problem.
USB Connection:
· Switch off the printer and then wait for a few seconds.
· Now remove all the USB cables from the printer.
· After they have removed all the cables, now turn on the printer.
· Once the printer is on, reconnect all the USB connections.
· The users can now print a test paper to check.
Network Connection:
· The first thing that you would have to do is to restart your printer.
· If the problem is still present then, try and restart the router.
· Access the control panel and then navigate to Printers and Scanners, Print & Fax and open the printer list.
· Ensure that the printer and the computer system is connected with the same network connection.
Do a complete reset of the printer
· Select the option of System Preference.
· Now choose the option of Printers and Scanners.
· Further, navigate into the option of Print and Fax.
· Now right-click on the printer window.
· Now you would get the option ‘Reset Printing System.’
· In the prompt that you would receive, click on OK to successfully reset the printer.
· Once you have done this, opt to print a test page to check whether the issue has been solved.
If you are unable to solve the said problem using the steps that are given above, the last option that the users would have is to connect with the printer helpline number. The professionals at this service are highly trained and experienced; they have the ideal knowledge to help you overcome the issue that you are facing.