Follow the steps given below carefully to easily resolve this issue
- This is the best software available for troubleshooting HP Printer issues
- Download this software by navigating to support.hp.com and install it on your computer
- After that, open the software and run it and subsequently, it will detect the problems that are present on your computer
Set your Printer as default
Making your HP Envy 7855 printer as the default printer will resolve your problems sometimes
- If you are using Windows 7/8, search the Windows for devices and open ‘Devices and Printers’
- After that, right-click on your HP Envy 7855 printer and set it as default
- Otherwise, if you are using Windows 10, search the Windows for devices and open ‘Printers & Scanners’
- Following this, click on your HP Envy 7855 printer and click on ‘Manage’ and click on ‘Set it as Default’
- Now try printing with your HP Envy 7855 printer, and if the issue persists, continue with the steps below
Troubleshoot the Wi-Fi printer connection
- Start by restarting your devices
- Turn off your HP Envy 7855 printer and wait for 10 seconds before disconnecting the power cord
- Following this, turn your computer with is connected to your printer off
- After that reattach the power cord to your HP Printer and turn it on
- Now disconnect the power cord from your wireless router and after 10 seconds, reconnect it
- Now turn on your computer and do the wireless setup once again
- Finally, print a wireless report from your HP Envy 7855 printer
If the HP Envy 7855 printer not working issue persists, don’t hesitate to call our toll-free number