Big Fish Games is a well-known online platform for casual games, offering a variety of games ranging from puzzles to adventure and hidden object games. It is especially popular for its wide selection of downloadable games that users can play on their computers. However, there may come a time when a user wants to cancel their Big Fish Games account, perhaps due to a change in preferences, subscription management, or other reasons. In this article, we'll walk you through everything you need to know about how to cancel Big Fish Games, including its features, benefits, troubleshooting tips, and how to manage your account effectively.
Big Fish Games is an online gaming service that specializes in casual games. Founded in 2002, it quickly became one of the largest platforms for downloadable games, offering over 2,500 titles across various genres, such as puzzle, adventure, strategy, and hidden object games. Users can purchase and download games directly to their computers or play them online. One of the key attractions of Big Fish Games is its "free trial" system, which allows users to try out most games before making a purchase.
Big Fish Games also offers a subscription-based service known as "Big Fish Game Club," which gives members access to a selection of games each month, discounts on game purchases, and other special perks. This service has contributed to Big Fish Games' popularity among casual gamers.
Before diving into the cancellation process, let's take a quick look at the main features and benefits of Big Fish Games to help you understand what the platform offers.
Extensive Game Library: Big Fish Games provides access to thousands of games, covering all genres from puzzle games to action-packed adventures. There's something for every type of gamer.
Free Trials: Many games on Big Fish Games come with a free trial period, typically ranging from 30 minutes to an hour. This allows players to test out a game before making a purchase decision.
Game Club Membership: Subscribers to the Big Fish Game Club receive a credit every month, which they can use to download any full game. Club members also enjoy discounts on game purchases and exclusive access to certain titles.
Cross-Platform Play: In addition to offering downloadable PC and Mac games, Big Fish Games also offers mobile versions of many of their games, allowing users to play on various devices.
User-Friendly Interface: The Big Fish Games website and app are designed for easy navigation, making it simple to find and download games. The platform also includes user reviews, which help users choose the best games.
If you are new to Big Fish Games and want to download a game or become a member of the Big Fish Game Club, follow these steps:
Visit the Website: Go to the Big Fish Games website on your browser.
Browse or Search for a Game: You can browse through various game categories or search for a specific game by name.
Free Trial or Purchase: Many games offer a free trial version, allowing you to play for a limited time. If you enjoy the game, you can purchase the full version. If you're a Game Club member, you can download games using your monthly credit.
Download and Install: Once you've selected your game, click the "Download" button. The installation file will be saved to your computer, and you can run it to install the game.
Create an Account or Log In: If you haven’t already, you will need to create a Big Fish Games account to download games or use the Game Club service. For existing users, simply sign in using your "Big Fish Games login."
If you've decided that Big Fish Games no longer suits your needs, or you simply want to cancel your subscription, here’s how you can do it:
Canceling a Big Fish Game Club Subscription
Log Into Your Account: To begin the cancellation process, visit the Big Fish Games website and log into your account using your "Big Fish Games login." If you’re already logged in, proceed to the next step.
Access Your Account Settings: After logging in, navigate to your account settings. You should find an option for managing your subscription or membership.
Choose to Cancel Subscription: Within the membership settings, look for an option to cancel your Game Club membership. Big Fish Games typically offers a button or link that allows you to terminate your subscription.
Confirm Your Cancellation: After selecting the cancellation option, you'll likely be asked to confirm your decision. Follow the prompts to finalize the process.
Check for Confirmation Email: After cancellation, you should receive a confirmation email from Big Fish Games stating that your subscription has been successfully canceled.
Canceling a Game Purchase or Download
If you've downloaded a game or purchased a full version of a game and want to cancel it, your options may vary. Big Fish Games offers a 60-minute refund policy on many of their games. If you're within this window:
Contact Big Fish Support: You can reach out to Big Fish Games’ support team to request a refund or cancellation of a purchase.
Provide Relevant Information: When contacting support, be sure to include your order number, the name of the game, and any other relevant details to expedite the process.
If you're facing any issues while attempting to cancel your Big Fish Games subscription or manage your account, here are some troubleshooting tips:
No Cancellation Option in Account Settings?: If you're unable to locate the cancellation option in your account settings, it may be helpful to check the Big Fish Games help center or contact their customer support team for further assistance.
Game Club Membership Still Active After Cancellation: If you've canceled your Game Club subscription but continue to see charges on your account, make sure you’ve followed the correct cancellation process. Sometimes, the cancellation may not take effect immediately, and you might need to wait for the next billing cycle.
Not Receiving a Refund?: If you're within the 60-minute refund window and have not received your refund, try reaching out to Big Fish Games support again. Be sure to check your spam or junk email folder in case the refund confirmation email was directed there.
Account Locked or Frozen: If you're having trouble accessing your Big Fish Games account or managing your subscription, it’s possible that there is a security hold on your account. Contact customer service to resolve this issue.
Big Fish Games is a versatile platform offering a wide range of casual games that appeal to all types of players. Whether you're interested in solving puzzles or embarking on thrilling adventures, Big Fish Games has something for you. If you ever decide that you no longer wish to use the platform or wish to manage your subscription, canceling your Big Fish Game Club membership or game download is a straightforward process.
By following the step-by-step guide outlined above, you can easily cancel your Big Fish Games subscription or membership. Always make sure to carefully review your account and billing settings to ensure a smooth cancellation process.
Remember, Big Fish Games offers a lot of fun and entertainment, so consider all your options before making a final decision. Whether you decide to stay or cancel your membership, you can always return to enjoy more games in the future!