How to Resolve Brother printer offline issue?
If you’re facing issue with your brother printer and getting error message Brother Printer Offline then please follow the steps below to resolve this issue:
STEP A:
Brother Printer Offline: Verify the Brother printer is powered on and there are no errors
If your Brother printer's screen (hereinafter called LCD) is blank, the printer may not be powered on. Check the printer to see if it wakes from sleep mode.
If it does not, then make sure it is plugged into a working socket and any power switches are turned ON.
NOTE: If you are unable to power on the printer, then this solution does not apply. Troubleshoot this hardware issue.Check the LCD for any error messages. An example would be "Paper Jam" or "Ink/Toner Empty". If the LCD shows an error, troubleshoot the error to clear the issue indicated.
STEP B:
Brother Printer Offline: Make sure the printer is connected to the computer
If using a USB cable, make sure the cable is connected to both the printer and computer.
Try connecting it directly to the computer and not via a hub.
If using an Ethernet cable, make sure the cable is connected to both the printer and router/access point.
Print the network configuration page to check the IP address.
If using a wireless connection, print the network configuration page to check the IP address.
If the issue continues, go to STEP C.
STEP C:
Brother Printer Offline: Make sure your Brother printer is set as the default printer
Open the printers folder and make sure there is a check mark on your Brother printer's icon:
Brother Printer Setup
Make sure your printer is connected to your wireless network then follow below mentioned steps for Brother Printer Setup.
STEP I:
Brother Printer Setup: Installing the driver for network:
Continue to the following steps to install the printer driver for network connection. Even if you have printed with USB connection, you need to install the printer driver for network connection.
Make sure that your computer is ON and you are logged on with Administrator rights.
If there are any programs running, close them.
Put the installation CD-ROM into your CD-ROM drive.
(Windows)
If you do not have the CD-ROM, go to Downloads section of this website and download Full Driver and Software Package. The installation instructions are available on the download page.
(Macintosh)
If you do not have the CD-ROM, go to Downloads section of this website and download the printer driver. The installation instructions are available on the download page.
Brother Printer Setup (Windows)
The installation screen will appear automatically. If prompted, select your model and language.
NOTE: If the installation screen does not appear automatically, click here to see how to open the installation screen.
Select language
Click Install MFL-Pro Suite, and click Yes if you accept the license agreement.
Top Menu
When the User Account Control screen appears, click Allow or Yes.
Follow the on-screen instructions to complete setup.
Brother Printer Setup (Macintosh)
Double-click Start Here OSX icon to install.
Macintosh CD-ROM menu
Follow the on-screen instructions to complete setup.