Updating and installing a software or program helps to remove various viruses and harmful bugs, but some users reported various issues like ALPS error. It occurs just after updating their system's OS on Windows 10. The issue surrounds mouse pointer, keyboard, or trackpad fails to respond with flashing black display on PC. In this case. The system shows a black screen for a couple of minutes, and after that system's display will show the Sign-in screen.
Once you log into after black screen, you will find that your mouse fails to respond along-with keyboard and trackpad. You will be allowed to use an external mouse and some personalized tabs.
The device might flash the "Alps_Set MouseMonitor" error multiple times on Windows 10. In this case, users think that there is no any option instead of accepting this error code. However, there are various ways to troubleshoot and overcome this issue.
Fixing Issue by Troubleshooting Devices and Hardware
Pursue the given instructions to fix this ALPS issue:
Removing Touchpad and Keyboard Drivers
Sometimes removing drivers related to keyboard and touchpad resolves this "Alps _ SetMouseMonitor."
Note: Apply the same procedure for the driver "Touchpad" situated inside the section "Mice and Other Pointing Devices."
Upgrading BIOS Related to your Device
If you are still facing the same issues, then it is recommended to upgrade your system's BIOS. To do this, follow these instructions:
Note: Don't install a corrupt or outdated version of BIOS, as this may corrupt your system data.
Draining Battery Power
A number of users troubleshoot this issue by draining your device battery. To do this, you have to run your laptop as much as it goes to shut down.
Ashley Miller is a Mcafee product expert and has been working in the technology industry since 2002. As a technical expert, she has written technical blogs, manuals, white papers, and reviews for many websites such as mcafee.com/activate.