Voicemail transcription (beta) shows your messages transcribed into text. Transcription is limited to voicemails in English received on your iPhone with iOS 10 or later, and transcription depends on the quality of the recording. To view a transcribed voicemail, tap Voicemail in the Phone app.

Visual voicemail is direct-access voicemail with a visual interface. Such an interface presents a list of messages for playback, as opposed to the sequential listening required using traditional voicemail, and may include a transcript of each message. In 2007, Apple's iPhone was the first cell phone promoting this feature.


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In 2007, YouMail was the first third-party, multi-platform visual voicemail service for mobile phones, storing voicemail in the cloud rather than the mobile carrier's network, and providing access to it through any web browser or by e-mail. In 2009, YouMail was the first to then extend this to also provide this functionality with an app for the BlackBerry, iPhone, and Android platforms, and an API that allowed others to build clients for Windows Phone 7 and WebOS.

Other phone system vendors are now also offering these features for internal voicemail users. This complements the basic voicemail to e-mail or via SMS to mobile devices which is becoming ubiquitous in that it allows better management of voicemail messages without clogging up the user's inbox and saves time filtering spam.

One way to use visual voicemail is via mobile client applications. T-Mobile International launched the service as Mobilbox Pro in August 2009 for a range of Symbian S60 devices with announcement to support further phones including Windows Mobile and Android devices.

In April 2009, OMTP created a Technical Recommendation[1] for an open and standardized visual voicemail (VVM) interface protocol that VVM clients may use to interact with a voicemail server. The key functions of this interface are the support of message retrieval, message upload, VVM management, greeting management and provisioning. The document is intended to ensure that standard functionality of voicemail servers may be accessed through a range of VVM clients via the defined interface. This approach leaves scope for operators/carriers and vendors to differentiate their products.

In 2010, Google Voice became available without invitation. As a voicemail application on Google's Android platform, it can assume control of the visual voicemail functionality in place of a carrier's own application. In 2015, Google brought a native implementation of visual voicemail into Android via the Marshmallow update, by integrating it into the dialer user interface, thereby allowing compatible carrier VVM services to hook into it with minimal configuration.

Klausner Technologies Inc is a Corporation based in Sagaponack, New York,[2][3] that invented visual voice mail technology in 1994. The company filed US patent #5,572,576 in March 1994 titled "Telephone answering device linking displayed data with recorded audio message",[4] The United States Patent and Trademark Office awarded the patent on November, 5th 1996 to inventors Judah Klausner and Robert Hotto.[5]

From 2005 to 2012, Klausner Technologies Inc, whose CEO is Judah Klausner, one of the inventors listed on the '576 patent, brought dozens of lawsuits against Apple, Callware, Google, Microsoft, Oracle, MetroPCS, Digium, Schmooze Com Inc and others for patent infringement.[6] In 2008, Apple purchased a license to Klausner's visual voicemail technology.[7]

Basic Visual Voicemail shows a list of your voicemails. You can choose which to play, delete or reply to with a call or text. Premium Visual Voicemail and Voicemail to Text for iPhone transcribe the first 45 seconds of your voicemails so you can read them.


See our Voicemail Comparison Chart and device-specific guides for details.


iPhone has built-in Visual Voicemail. Refer to Apple's Visual Voicemail help page.


Note: All Verizon mobile phones still have basic (audio) voicemail. You can always dial *86 from your mobile device to hear and manage voicemails.

If you have multiple phones on your account, choose the best voicemail service for each line in My Verizon.


Note: Depending on your plan, you may incur additional data charges with Visual Voicemail. Download and use will be billed on a per-megabyte basis, or according to any data package you have. Mobile to mobile minutes do not apply. Standard rates apply to any calls, emails or messages initiated from Visual Voicemail.

To set up Visual Voicemail:


iPhone: Open the Phone app, choose Voicemail and Set Up Now. If you are switching to an iPhone and already had voicemail set up on your line, you may be directed to the automated voicemail system. You can also dial *86 to complete set up.

When you change from Visual Voicemail back to Basic Voicemail, your (audio) messages stay in your voice mailbox. Your standard greetings will be saved, but you may lose your custom greetings or other features not supported by your new mailbox type. See the Voicemail Comparison Chart for the features of each type of service.


Note: On iPhone the Visual Voicemail function is built into the Phone app and cannot be removed. However, you can always dial *86 if you want to listen to, rather than see, your voicemail.

To use Visual Voicemail on your iPhone, open the Phone app and choose Voicemail to view a list of your voicemails. You can play, delete and manage them in any order. You may see a transcription of the first 45 seconds of each message. Visit Apple's Voicemail help for more information.

To use Visual Voicemail on your Android phone, open the Visual Voicemail app to view a list of your voicemails. You can play, delete and manage them in any order. If you would like to be able to read a transcription of each message on Android, subscribe to Premium Visual Voicemail.

Yes, in most cases the Visual Voicemail inbox on your device and your voice mailbox on our network will be synchronized, because Visual Voicemail simply displays what is in your audio voicemail box.


However, on Android devices, Visual Voicemail doesn't work if Wi-Fi is the only connection available. If Verizon data coverage isn't available, updates you make on your device offline (e.g., erase messages) may not update on your basic voicemail mailbox until data coverage becomes available (and vice versa).

The Visual Voicemail app on Android devices doesn't work on Wi-Fi. It requires the mobile data network. Make sure Cellular Data is turned on in your device settings, and that you have a network connection. If you can't access the Verizon network, you can still play and manage your (audio only) voicemail messages by phone:

I actually discovered something interesting. I had installed the NextDNS DNS profile on iOS. As soon as I removed it, my messages appeared on the voicemail. Even if I am behind a router configured to use NextDNS. So I suspect NextDNS is not blocking anything it should not. The issue seems to come from iOS and the way it uses DNS configuration. Could someone confirm ?

Based on Console logs, my T-Mobile iPhone will only use a cellular interface to send Visual Voicemail (VVM) requests out on, or retrieve them over. In my VVM testing only interface "pdp_ip2" is used and it does not support public (non T-Mobile) networks. When you change your greeting or after a voicemail is left, the phone looks up the VVM address above to access the voicemail servers (like any other request). However, because VVM is the requesting app, iOS sends that NextDNS lookup over "pdp_ip2". And since the destination address is to a non-T-Mobile IP, T-Mobile silently drops the request. The phone repeatedly retires, and then gives up silently. The only way I could force a visible error was to record a new greeting and try to save it. After exactly one minute of trying, VVM returns an error ("The operation couldn't be completed. (com.apple.mobilephone error 1035.)".

6. This will return several entires with details of your connection and voicemail account. The full path from mine was "e5.vvm.mstore.msg.t-mobile.com" but I didnt include "e5" when I excluded the domain in the profile.

I'm sorry to hear that you're experiencing issues with your visual voicemail on your iPhone. Based on the information you've provided, it seems that NextDNS may be causing the issue with the eSIM voicemail notifications not coming through.

NextDNS is a DNS filtering service that can block certain websites or services based on user-defined rules. It's possible that NextDNS is blocking the notification for eSIM voicemail, which is why you're not receiving the notification.

To troubleshoot the issue, you could try disabling NextDNS temporarily and see if the eSIM voicemail notifications come through. If they do, then it's likely that NextDNS is the culprit. You can then try adjusting the NextDNS rules to allow the voicemail notification to come through.

I hope this helps resolve the issue you're experiencing with your eSIM voicemail notifications. If you continue to experience problems, you may want to contact your carrier's support team for further assistance.

 

Source: SMSala

The visual voicemail piece of the native Phone app is not working, I have T-Mobile. I was previously using a Pixel XL before the Teracube and the visual voicemail worked just fine for me on T-Mobile. That being said after searching on Google before posting here, it appears that in the past there were a handful of people who had this issue. There are some described fixes involving installing and uninstalling the T-Mobile visual voicemail version of the app. This did not work for me.

Other Redditors have fixed their visual voicemail by contacting AT&T and T-Mobile and requesting their new device be "provisioned". I requested a provision to Mint, but "everything looked normal on our end".

I've had Mint for ~2 years now. I was using the "My Visual Voicemail" app from the Play Store, but it stopped working a couple of months ago. The app is no longer available. When I download the app and try to activate visual voicemail, it loads for a long time then throws me an error. 2351a5e196

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