Whenever someone sends me a photo, whether it be a screenshot or normal photo, they will not display. It will not even let me click it or download it. I have to ask for the person to send it through Snapchat or Messenger. When sending photos or videos, they will not send through iMessage. They will barely send through MMS, and if they do, the quality is awful. Everyone I send or receive from are iPhone users. I have an iPhone 14 Pro Max, and currently on iOS 16.3.1. They use to be labeled HEIC, but I changed some settings according to Google and they now just say JPEG, as seen in the photos I attached. It also does this when connected to Wi-Fi. I feel like I've tried everything.

I'm updated to 16.5 and still can't send photos in group messages or to androids. MMS is activated and restarted. Tried all the fixes and nothing works. This is going to be a real pain when I'm in Alaska and wanting to send photos home to friends and family.


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First, we suggest making sure the MMS and Group messages are enabled in Settings > Messages. Once there, scroll to the section labeled SMS/MMS. Beside MMS Messaging and Group Messaging are both enabled.

If the iPhone storage is almost full, you may experience this issue as well. Another reason this may be happening if there isn't enough iPhone storage to be able to send and/receive MMS messages. You can check your iPhone storage by opening the Settings app > General > iPhone Storage.

You can use the Messages app to send text messages, images, and much more. You can reply within a conversation or to specific comments in a thread. You can even use Siri to listen and respond to your messages.

I've also tried marking all as read and scrolling through all my messages, yet my unread messages still shows 12 on my iPhone 13 Mini iOS 16.2. What fixed is for me was triggering "Hey Siri, read my messages"

Otherwise, the trick is that Siri can read your past unread messages. The counter is shown because, while Siri reads the latest message in all conversations, some unread messages remain inside your conversations.

"Hey Siri, read my unread messages" works in my case however there are still 140 messages to go. There has to be a better way! OK - After Siri reads your message, the ask is always "Do you want to reply to the group?" and the answer is always "No". So as Siri starts reading a message, tap the Siri circle and say "no". Siri starts dictating the next message, tap the Siri circle and say "no". Repeat. This cycle is probably ~3-4 seconds. I'm down to 117.

"Hey Siri, read my unread messages" works in my case however there are still 140 messages to go. There has to be a better way! OK - After Siri reads your message, the ask is always "Do you want to reply?" or "Do you want to reply to the group?" and the answer is always "No". So as Siri starts reading a message, tap the Siri circle and say "no". Siri starts dictating the next message, tap the Siri circle and say "no". Repeat. This cycle is probably ~3-4 seconds. I'm down to 117.

This fixed the issue on my iPhone 13 where 22 messages were unread. The issue is likely due to conversation threads where the most recent message is read and the ones before have been left unread. Apple needs to find a fix. If Siri can detect these unread messages, they are known to the iOS and must show up in unread messages. This is a long standing issue continuing over several generations of iOS

The similar issue happened to me on my Mac. There was 1 red notification badge on Messages app on Mac (macOS Ventura 13.5.2), even though there was no unread messages at all. As @ryingg suggested, I told Siri on Mac like "Read my message". Siri started reading a message that I didn't recognize (maybe a junk message?). The red badge disappeared after Siri reading the message. Thank you @ryingg for leaving the answer here!

My Approach: I've devised a more efficient strategy by employing Siri on CarPlay. Leveraging the skip button feature, I managed to handle 500 messages in less than 10 minutes. This new method significantly streamlines the process compared to the conventional approach, enhancing both speed and efficacy.

iMessages are texts, photos, or videos that you send to another iPhone, iPad, iPod touch, or Mac over Wi-Fi or cellular-data networks. These messages are always encrypted and appear in blue text bubbles. To turn iMessage on or off, go to Settings > Messages.

To use SMS/MMS on an iPhone, you need a text-messaging plan. Contact your wireless carrier for more information. You can also set up your other Apple devices to send and receive messages from any Apple device.

After you turn on Messages in iCloud, any messages or attachments you delete from iPhone are also deleted from your other Apple devices (iOS 11.4, iPadOS 13, macOS 10.13.5, or later) where Messages in iCloud is turned on. See Set up iCloud for Messages on all your devices in the iCloud User Guide.

You can choose to automatically delete your iMessages from your device after 30 days or a year, or to keep them on your device forever. For your convenience, iMessages are backed up in iCloud and encrypted if you have enabled either iCloud Backup or Messages in iCloud. You can turn off both iCloud Backup and Messages in iCloud whenever you want. On your iOS or iPadOS device, go to Settings > [your name] > iCloud. On Mac, go to Messages > Settings > iMessage, and deselect Enable Messages in iCloud.

When responding to inReach messages from an iPhone, it is important to keep in mind that inReach devices handle messages a little differently. Use the suggestions below to ensure that your messages can be delivered and to avoid unnecessary overage charges for the inReach user.

Additionally, it can be helpful to turn off Filter Unknown Senders in the message settings of the iPhone to ensure you receive notifications for inReach messages and that you are able to open any location links that may be included in the message. For more details on adjusting this setting, see - Apple Support: Block, filter, and report messages on iPhone.

The number that the message comes from can also change from recipient to recipient. These numbers should not be shared with others as a way to reach the inReach user, and messages sent directly to these numbers will not be delivered.

Do not add the phone number from a previously-received inReach message to an existing contact on your phone. The way that iMessage prioritizes contact methods may prevent replies from being delivered to the inReach device. Additionally, location links received from the inReach may not work properly if you have saved the phone number to an existing contact.

Anything other than plain text may have to be broken up into multiple messages, even for seemingly short messages, which can lead to potential overage charges for the inReach user. Many inReach plans are limited on the number of messages that can be sent and received before overage charges are applied.

just upgraded to iphone 15 pro. did the usual setup of new phone and pulled my previous backup. everything looks good with exception of imessage. it only downloaded message history going back to march/may 2023 timeframe. i have message history going back 10 years saved on icloud that was fully accessible on previous phone. i looked at storage size on new iphone and its 1.63gb compared to 7.35gb on old phone that is saved to icloud. what gives and how can i fix?

Next, if you have a lot of unread messages, you can get rid of the red notification badge that appears above the Messages app icon. Go to Settings > Messages > Notifications and disable Badges under the Alerts section.

If you are a part of too-chatty group texts, you can mute conversations to stop notification spam from disturbing you. Open the Messages app, swipe left on any chat thread, and tap the purple crossed-out bell icon to disable alerts from that chat only.

If you want to be able to read your text messages on your iPad or Mac, you can go to Settings > Messages > Text Message Forwarding and enable it on each of those devices. (Note that the devices must be linked to the same iCloud account for this to work.)


Messages deletes voice messages two minutes after you play them, unless you hit the tiny Keep button to store them for longer. You can change this default setting and store audio messages for one year instead, if you wish to. Go to Settings > Messages and scroll down to the Audio Messages section. Here tap Expire and select 1 Year. You can also enable or disable Raise to Listen, which will play the message automatically when you put the phone to your ear.


When people send messages containing links to web sites, Messages in iOS and macOS will automatically generate inline previews for the links. These previews rely on metadata from the page referenced by the link. If no metadata can be found, a generic link preview is generated as shown in Figure 1.

Spam texts are unsolicited communications sent to mobile devices via SMS or instant messaging apps. Unwanted texts usually come from unknown numbers or as robotexts sent out in bulk by auto-dialers. Just like other forms of spam messages, spam texts often promote a product or service.

Automatic-generation technology.

Spammers can use special technology to generate phone numbers in a specific range. Your number may periodically fall into these ranges, making you susceptible to receiving unsolicited spam text messages.

Urgent! Help needed.

Fake or inappropriate messages supposedly from family and friends in need are another social engineering technique used by scammers and spammers. Take steps to verify any requests for money to help cover medical or financial emergencies, and if you believe someone is truly in danger, contact the authorities. ff782bc1db

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