Compare all the details of the Bsico, Elige Estndar, Elige Confort and Prmium tickets in the table below. We improve the ticket change conditions and offer you new add-ons to give you more flexibility. Remember that you will get the best deal if you buy your ticket in advance.
The Prmium Ticket option is not available for AVE International high-speed trains between Spain and France, but you can choose one of the other options (Bsico, Elige Estndar and Elige Confort).
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If you travel on AVE (high-speed) or Larga Distancia (Long Distance) trains, your ticket includes Combinado Cercanas, which will allow you to travel on Cercanas (Suburban), Rodalies (Commuter) and the Alicante TRAM network. You can use the Combinado Cercanas from 4 hours before departure and up to 4 hours after arrival at your destination.
Purchase a Combinado Cercanas ticket at self-service machines and station ticket offices, scanning the barcode or entering the code on your ticket. At stations in Cercanas hubs in Madrid, Malaga, Valencia and Murcia/Alicante, you can access the Cercanas network directly by scanning the two-dimensional barcode on your AVE (high-speed) or Larga Distancia (Long Distance) ticket at the turnstiles, so you do not have to wait at self-service machines or ticket offices.
You can pay for your purchases at renfe.com by credit or debit card, with Renfe Points, PayPal, Google Pay, Apple Pay and Bizum. Renfe offers you a secure purchase system, eliminating the possibility of fraud. All confidential data generated when using the system is encrypted. You can check on your browser during these sensitive operations that it indicates that it is working against a secure server.
You can buy your tickets on the Renfe website (www.renfe.com), the Renfe app, over the phone by calling 912 320 320, at ticket offices and self-service machines at stations, at travel agencies and international points of sale. Find out everything about where to buy.
If you used PayPal to purchase the ticket, you can make the same arrangements as those for any ticket paid by credit card: changes, cancellations, automatic compensation, etc. You can make arrangements that do not involve any additional costs via other channels, such as stations, travel agencies or self-service machines.
You can print your ticket on the self-service machines found at the stations or request it by providing the credit card number with which the purchase was made on the online sales information phone at 91 919 05 04.
You can cancel your ticket, if the travel option you have purchased (Basic, Pick & Mix, or Premium) or the fare of your Avant (mid-distance high-speed) or Media Distancia (mid-distance) ticket allows it, up to 15 minutes before the train departs. To do so, you will need the purchase code or ticket number (13 digits). Depending on your ticket, this may have an additional cost. Remember that tickets can be cancelled free of charge within 2 hours after you buy them.
You can change your ticket, if the travel option you have purchased (Basic, Pick & Mix, or Premium) or the fare of your Avant (mid-distance high-speed) or Media Distancia (id-distance) ticket allows it, up to 15 minutes before the train departs. Depending on your ticket, this may have an additional cost.
You can also make changes and cancellations over the phone, except on Media Distancia (Mid-distance) trains. Payment is made with credit or debit cards, provided they have been issued by a national bank. You will be asked for your card number, its expiry date and card control code number.
Please note that in order to use a card to purchase tickets over the phone, it must have been previously used on any Renfe channel that allows its verification: Internet, ticket offices, travel agencies or self-service machines. You can also make the payment with Renfe Points.
The service offered to buy tickets over the phone will provide you with a locator number corresponding to your ticket. Optionally, if you wish and at no additional cost, you can receive the locator via:
To make your purchases by phone in the most comfortable and secure way, call 912 320 320 and our team will send you an SMS or email with a link to RedSys (a secure e-commerce platform) to validate your card (you have 72 hours to do so).
If you are a registered customer, you can check this information in Mis Viajes (My Trips). If you are not registered, you can enter the number of the credit card used to purchase the ticket at the auto check-in machines and print it. In other cases, you can call the online sales information phone at 91 919 05 04.
You need to be carry a printed ticket to travel. You must carry a printed copy with you, which you can print using the auto check-in machines found at the stations that are ready for this or request it at the ticket offices.
The control point that allows access to the train will be closed 2 minutes before the train departs. However, in large stations and in all those with a luggage scanner, we recommend to be there with plenty of time in advance.
To give you an idea of how extensive Renfe train services are, we have drawn up a map to show you some of the major routes and destinations in Spain. Most major routes are in and out of Madrid and Barcelona, but Renfe can take you all over Spain.
This map shows you the most popular train routes taken in Spain. There are thousands more you can take to explore each corner of this country. Using AVE, Alvia and Avant trains, you can create the perfect trip around Spain, with this map a perfect starting point.
There are many more places in Spain to visit by rail, including Cordoba, Valencia, Malaga and Alicante. Find out how to get to the Holy Grail in Valencia by train. Or, if you want to see Spain's capital and explore southern Spain too, why not travel from Madrid to Seville by train? For more inspiration around where Renfe trains can take you, then visit our trains in Spain page.
There are three new fares for Renfe trains: Bsico, Elige and Premium; the conditions of the fares are explained below. Visit our cheap train tickets in Spain page to find out more about finding the best ticket for you.
WiFi is available on some, but not all, high-speed trains. Look out for the WiFi symbol on the outside of the train. You will need your ticket number to generate a code which will be sent to your phone to get online. The connection is usually reliable, except for when the train is travelling through a tunnel.
Plug sockets are available in First Class on all high-speed AVE trains. Lots of the newer AVEs also have plug sockets in Standard Class, located under the armrest. The plug sockets are European 2-pin.
Renfe's three major train services are AVE, Avant and Alvia. All three trains travel at high-speed, covering much of Spain on their different networks. Find out more about each different train and where it can take you, giving you a good idea on how you'll be travelling around Spain by train.
The introduction of AVE trains in 1992 to the rail network changed rail transportation in Spain. Short for Alta Velocidad Espaola, the AVE network has grown to cover all corners of Spain. Using Madrid as its major terminal, AVE trains travel throughout the country, connecting the rural south to the urban centre. AVE trains can hit speeds of up to 310km/h (193 mph).
All classes of AVE trains come with comfortable and spacious seats, buffet carriages, and entertainment onboard. If you have a long train journey ahead of you, travelling on AVE will make it an enjoyable experience.
Renfe Alvia trains are similar to the AVE, only calling at more stops on their routes. Alvia trains still call at all major cities such as Madrid, Barcelona and Valencia, but also towns and cities such as Cadiz, Pamplona and Alicante.
Alvia trains are engineered to run on high-speed and conventional railway lines, switching between the two during journeys. You can typically find Alvia trains in the north of the country, making it a vital link between cities in those regions and the central hub of Madrid.
The last of the high-speed train types in Spain, Renfe Avant trains still operate on much shorter routes than their AVE and Alvia counterparts. Avant routes are typically within the same autonomous region.
Renfe-Avlo is Renfe's new high-speed long distance train service operating on the Madrid-Barcelona-Figueres train line. Avlo trains can travel up to 300 km/h and all seats are in Economy class with assigned seats.
Onboard you can find free WiFi access through the PlayRenfe platform, power sockets at every seat to charge phones and laptops, and vending machines with hot and cold drinks and snacks.
Renfe run frequent services on hundreds of popular train routes in Spain every day throughout the year. Whether you are taking the AVE train from Barcelona to Madrid, or an Alvia train from Valencia to Murcia, there's no shortage of trains to get you to where you need to go.
With plenty of different cultures, sight and experiences to be had across the regions of Spain, it can be difficult to get a taste of each one. While it may be impossible to see every corner of Spain, using Renfe to travel the country is a great way to see as much as possible.
Complete with a tropical garden in the old train shed, Madrid Atocha (officially Madrid Puerta de Atocha) is an attraction in and of itself. There are 24 platforms in total, with 15 high-speed platforms (for AVE and OUIGO trains). As well as high-speed connections, you can catch Cercanas suburban rail services from the platforms below ground. These platforms are technically part of a separate station, Madrid Atocha-Cercanas, but in principle, they are part of Atocha proper.
There are 14 platforms located beneath street level. Platforms 1-6 are for high-speed trains, such as AVE, TGV and the newly-introduced OUIGO services. Platforms 7-14 are for Rodiales suburban rail services and medium-distance Talgo and Euromed trains. 152ee80cbc
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