1. Was able to get it to upload the patch. Then, the driver up did upload. I was able to print one photo and scan one doc. Didn't use the printer for several days, then it would not work at all--not to print or scan. The printer hardware is still in excellent condition, but the message reads that the PC does not recognize that the printer is plugged in, or attached by USB port.

3. To answer basic questions : A. Yes, I am clicking the drop-down box on Windows 11. But that does not change the driver choice. B. Yes, I have uploaded both patches underneath the only driver choice. C. Yes, I have installed dirvers before and operated computers for 40 years. D. Yes, I had unplugged the USB port and turned off the computer when installing, then plugged in and turned on when the appropriate instructional box said to. E. Yes, I have chut down and restarted the PC in between trying again to upload the driver.


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EDIT: I found a solution myself. Using the Win 11 Settings dialog, I clicked the "Add device" button...and it WORKED! I've become so accustomed to having to work my way around because the built-in Windows function fails, I didn't even think to try it. I'm cautiously optimistic about Windows 11 at this point, which is a pleasant surprise.

After the installation completed, it appeared as Canon MX920 series Printer WS and I was able to successfully print a Windows Printer Test Page. I tried opening a print dialog in Chrome, and then clicked "print using system dialog..." and that also worked, bringing up the familiar Canon printer control software that I had on my old PC. That may have come from attempting to install the above referenced driver, even though it failed to find the printer.

On computer, in Windows Settings. I followed the steps to add a printer or scanner. I have the printer attached via USB. Windows found it, identified it, and installed the necessary drivers with no further input from me. I did not have to point to the downloaded Canon files, so I do not think those were used.

Can I ask when you actually did the Windows 11 upgrade? I ask because I'm contemplating doing the Windows upgrade very soon, but I know drivers, especially printer drivers, can be messy to deal with after these kind of upgrades. I have an MX340 and I don't see any Win 11 drivers available. I'm hoping not to lose access to print after the upgrade. Thanks.

Lobster 70, this time I used the green dialogue box to open and install the driver, but never got a box like the one you show above. Where did you find that box? On the Canon driver site? Or on your computer?

I am "getting up to speed" on a Canon Pixma Pro-200 Printer. I see articles that suggest that the correct printer driver may not actually be running when installing to a MAC running os 13.4 (Ventura). Maybe AirPrint is installed instead.


I suspect this as:

1. The Canon Pro-200 dialog from the MAC preferences tab only offers General and Supply Levels in the dialog and I see no UTILITY option.

2. Under KIND, I read Canon PRO-200 series - AirPrint

Without the Utility tab, there are printer set up options and changes that I am unable to make.

I found a Canon document that references this issue but when I follow the instruction for installing the proper driver , I am unsuccessful and see the same info as I reported earlier.



2. In System Settings->Printers & Scanners select the option to add a printer and wait for the Canon printer driver to appear. It could take several minutes. Generally the first driver to appear is the Apple AirPrint Driver.

Thank you very much. This helped me. A must is to use the proper driver and not select to soon which will be the AirPrint driver which will be incorrect. 

Red River Paper provided this link which provides a detailed guide!

In this article we will show you how to find the driver/software needed for your operating system.


Whether you have a new printer or computer, an updated operating system, or for some reason your printer and computer are no longer able to communicate, updating or reinstalling your drivers may be helpful.

To utilize all functions of your printer/scanner, the Canon software for your model may be necessary. Instructions on how to find these are below.

If you are installing your printer for the first time, have updated your computer operating system, or the printer is unable to communicate with the computer, you will need to download the recommended driver in order to print.

Choose the Download button to the right of the software or driver file you wish to download. In most cases, you will see a driver that is recommended for you. Downloading and installing the MP Drivers or Full Driver and Software Package will help you set your printer up to print and scan.

I just got a Canon MG5422 and I already have it setup with my router and iPhone and have even printed photos & documents from my phone, everything works. But now I am installing it on my computer (Windows 7, HPg60) and I'm stuck on a installation step, It's a "Software Installation List''. There's a list of softwares that haved checks beside them (MP drivers, On-screen manual,My printer,My Image Garden, Quick Menu, Adobe RGB 1999, and Easy-Web Print EX. The last software though is ''XPS driver'' and it is NOT checked. I read online that it has somewhat to do with printing photos from Canon cameras (??). I do not currently have a camera, but I do hope to buy one in the near future (Amuture Photographer, Mainly animals and portraits) but I'm not sure what brand I want yet. I'm really confused as to whether or not I should install XPS driver. Thanks!!

There is no need to worry, as the XPS driver is not required for most of your printing. The XPS printer driver supports 16 bit printing, which is only supported by certain applications. If you ever find that you need this driver in the future, you can easily download it from our website:

But when I look at the printer in "Printers & Scanners", the name of the driver installed is "Canon PRO-300 Series-Airprint". Does that mean I installed the AirPrint version? I know I'm not supposed to do that. My Canon PRO-100 printer shows "Canon PRO-100 Series", and doesn't include "AirPrint".

For anyone still encountering this issue, it can be a bit confusing as some of the nomenclature has changed somewhat with current canon IJ setup and installation. Long story short, it is entirely possible to wind up with the airprint driver installed instead of the cups driver (which is what you want to avoid many issues and have complete control over printing, with correct borders and margins, even when using Canon's Professional Print & Layout app).

Install it, and add a new printer as jrhoffman explains above then remove the old one when you've confirmed it has the correct driver by inspecting the printer settings under Printers & Scanners. If it still says airprint you haven't fixed the issue.


What is currently as of this writing confusing is there is no distinction made in the install printer dialog windows, between the two drivers, both simply display as "Canon PRO-300 series" and the specific version isn't visible until you inspect the settings on an installed printer on MacOS.

Of course the big tipoff is the missing advanced and detailed settings in the print dialog, as well, when printing directly from the driver via the OS print dialog, or from within Lightroom when opening printer settings (see attached, which is what you will get with the proper driver installed).

As Mr. Grant says there is no way ahead of time to determine which driver is showing up. Usually the AirPrint driver appears first, so waiting until a second driver appears and selecting that will generally give the Canon driver.

Please select your PIXMA printer or all-in-one below in order to access the latest downloads including software, manuals, drivers or firmware. You can also view our Frequently Asked Questions (FAQs) and important announcements regarding your product.

Hi, I've used a Pixma IP90 for travel for years. When I changed to Win10 about 3 years ago I found a driver on the Canon Far Eastern website which worked perfectly. I recently changed my laptop and the driver on the Far East site is the same as on all Canon sites, it only allows printing in B&W. Does anyone have access to a driver for Win 10 which gives funtionality to print in colour ? Thanks !

Hi Shadowsports, thought i should send a follow up reply in case anyone is looking for aswers to the same problem. Unfortunately I have not been able to try the win 7 driver as I am unable to get the printer to power up. I have asked about this in a separate post and it sounds as thought the printer is dead - it was a very old printer ! Thanks anyway, David

There are Windows 10 drivers for the ip90, but Windows Update doesn't automatically load them. You have to manually download them from the Microsoft Catalog (catalog.update.microsoft.com) and install them manually 152ee80cbc

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