All Passengers are eligible for a mobile boarding pass except for infants traveling as a lap child, unaccompanied minors (UMs), individuals traveling on international itineraries, selectee Passengers, and individuals traveling on military fares and government fares.

You can share your mobile boarding pass after adding it to Apple Wallet on an iPhone. To do this, go into the Apple Wallet app and tap on the three dots in the upper-right corner. There will be a share icon in the top-right corner that will allow you to share your pass. Sharing is not currently available through Google Pay.


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Yes. There are some exceptions, including international reservations or any reservation over eight passengers. All members of the party will have access to all eligible boarding passes under that reservation.

NOTE: If one of the Passengers traveling on a multi-passenger reservation does not qualify for online check-in (i.e., age-restricted, military, group, etc.), the other Passengers who do qualify will be able to check in and retrieve their own boarding passes.

To board your flight, scan your mobile boarding pass by holding one of the devices listed above with your pass facing the scanner. The scanner is located at the boarding door podium. Once your pass has been properly scanned, you will then be allowed to proceed down the jet bridge.

If you elect to use a mobile boarding pass and have purchased a Business Select fare or are an A-List Preferred Member, your drink coupon eligibility will be noted on the mobile boarding pass. To receive your complimentary premium drink during your flight, simply show the drink coupon portion of your mobile boarding pass to the Flight Attendant for validation. Note that this is only applicable for flights over 175 miles.

I checked in on my iMac, all looked good, no OPTION for printing my boarding pass. Why? Because cellphones loose battery or get lost or get dropped in water. I've only lost battery power but wife has lost hers and dropped it in water.

Nothing wrong with paper boarding passes. It's been awhile since I printed from a computer, but if I remember correctly the boarding passes were shown on screen and selecting the standard File/Print option worked. Another option is to check-in online, then when you go to the airport use a kiosk in the check in area to print your boarding pass there.

Text will send you a link to a mobile-formatted boarding pass, which is automatically saved to your phone if using an iPhone or Google Pay on Android. You can also view the mobile boarding pass, take a screenshot, or save it to your photos folder by clicking on the camera icon in the upper right hand corner.

If you check in on your mobile device via the Southwest app or mobile website, you're offered a mobile-formatted boarding pass, which can then be saved in all the ways mentioned above.

If you check in on your mobile device via the mobile website but would prefer to print your boarding pass to a local printer, just force the phone to load the desktop site instead of the mobile one, and you'll see the three options I showed earlier, which includes Print.

My wife and I are traveling tomorrow so I checked us in, but mobile boarding passes are not available. The desktop site only says "print boarding passes" and the mobile.southwest.com site says, "please visit a kiosk or ticket counter for your boarding passes, or print them by using southwest.com on a desktop". I don't want to print my boarding passes. It is a colossal waste of paper to get only one boarding pass per setment on a single sheet of paper and we have a very early flight so we don't want to get them at the airport.

Don't know why you are having trouble, but since your flight is "very early" tomorrow, you probably should bite the bullet and print your boarding passes, and then try for resolution before your next flight.

All passengers that are eligible to obtain a printed boarding pass should be able to utilize the mobile boarding pass option. However, passengers traveling on certain types of fares may not be eligible. Infants, unaccompanied minors, individuals traveling on Senior Fares that need to be age verified, nonrevenue passengers, and Military Fares are not eligible to receive a mobile boarding pass.

I just recently updated the app and now I no longer recieve the boarding pass within the app (which I hear was enhanced visually). When I click "view boarding pass" the app takes me to Wallet now without having a pass within the app. It still works but kind of annoying that I have to go to the Wallet everytime I click on it instead of opening it within the app. Is this a glitch?

Yes. If the reservation is associated with your RR account, log into your account on the mobile app and you will see the boarding pass in the Manage Trips section. If the reservation is not associated with your account you can enter the confirmation number and your name in the Check In section to retrieve it.

I never received a mobile boarding pass option from following my original confirmation email check-in link. I have tried for two days to get one. Though I have tried the email again and again, the new app over and over, and the full website all morning, there is no option for me to get one, only the link to the instruction page (which is useless.) I'm being run around in circles. I'm now at the airport and have talked to 5 different employees who have no clue. I have tried the 1-800 southwest numbers but the wait time for a call back is 70+ minutes. This is not the first time southwest has not given me any boarding pass options. Going to the print page on the full website only gives me a watermarked physically printed copy. Did you know that if you save that image all you get is the water mark? Emailing myself the reservation again still gives me the same check-in link without any boarding pass options. The app is also devoid of boarding pass options and only has the same useless help link. I am really frustrated. I've wasted 6 hours of my life. The other forum topics talk about not being able to get mobile boarding passes for "single passengers", "traveling families", "two names on one reservation", etc. That is every type of passenger! No other airline we've traveled in the past 5 years has this problem.

"on the mobile app and you will see the boarding pass in the Manage Trips section. If the reservation is not associated with your account you can enter the confirmation number and your name in the Check In section to retrieve it."

@bandld, when is your flight? Boarding passes are only available 24 hours prior to departure. When you say you've been trying for 3 days to get a boarding pass that implies you might be trying to get a boarding pass when one is not yet available. That would also explain why you are seeing the options you mentioned in the app. If you can provide more information I'll try to help.

I am using a companion pass for the first time and also have the mobile app on my iPhone. I successfully checked in for both my wife and me (separately checking in as instructed) on my laptop and printed boarding passes. When I checked my mobile app after, the only boarding pass I see is for me. Is there a way to view my wife's boarding pass, who is traveling on the companion pass, in the mobile app? Before I checked in, we were both listed as traveling in the My Trips section. After check-in, it just lists me.

I've never been lucky enough to fly with anyone on a companion pass. However, it seems to me like the other person flying with you should be able to access the boarding pass for their flight through their own RR account. Have you given that a try?

Another thing you could do if you want both boarding passes on one device is to log in to the app as usual, pull up your boarding pass and click Save to Wallet. Then log out/log in as next person and do the same. Then you have both passes on one phone. ff782bc1db

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