Last updated: 25 September 2026
HouseMate ("HouseMate", "we", "us", or "our") helps people living together organise household tasks, shopping lists, bills, reminders, polls, documents, and other shared household information.
This Privacy Policy explains what information is collected when you use the HouseMate mobile application, why it is collected, how it is used, and the choices available to you.
Information We Collect
Depending on the features you use, HouseMate may collect and process:
Account information: your name, email address, account identifier, and authentication information provided through Sign in with Apple or Google Sign-In.
Profile information: a profile photo if you choose to upload one.
Household content: household names, member information, tasks, chores, shopping lists, reminders, polls and votes, notes, and other content you create or share within a household.
Bills and financial information: bill names, categories, amounts, due dates, payment status, and similar household expense information. HouseMate does not collect payment-card or bank-account credentials.
Photos, files, and documents: images, profile pictures, and household document attachments that you choose to upload.
Device and notification information: device identifiers and push-notification tokens used to deliver notifications and protect the service.
Usage and analytics information: information about how you interact with the app, such as app launches, screens or features used, and actions taken within the app.
Diagnostic information: crash reports, error information, device and operating-system details, and technical logs used to diagnose problems and improve reliability.
HouseMate does not intentionally collect precise location, health or fitness information, contacts from your address book, or payment-card details.
How We Use Information
We use information to:
create, authenticate, and manage your account;
provide and synchronise HouseMate features across household members;
display shared tasks, bills, shopping lists, polls, reminders, and documents;
upload and display profile photos and household attachments;
send requested service and household notifications;
secure the app, prevent abuse, and maintain service availability;
understand feature usage and improve the product; and
identify, investigate, and fix crashes and technical issues.
We do not sell your personal information. We do not use your personal information for third-party advertising or cross-app tracking.
Sharing Within a Household
HouseMate is a collaborative application. Information you add to a shared household may be visible to other members of that household. Only add information that you are comfortable sharing with those members. Household members may also see your display name and profile photo.
Service Providers
We use the following service providers to operate and improve HouseMate:
Google Firebase: Firebase Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Firebase Cloud Messaging, Firebase App Check, and Firebase Crashlytics are used for authentication, cloud storage and synchronisation, notifications, security, and crash reporting. More information is available in Firebase Privacy and Security and the Google Privacy Policy.
Mixpanel: used for product analytics, such as understanding which app features are used and improving the app. More information is available in the Mixpanel Privacy Policy.
Apple and Google: used when you choose Sign in with Apple or Google Sign-In. Their processing is governed by their respective privacy policies.
These providers may process information in countries other than your country of residence. Where required, appropriate safeguards are used for international transfers.
Data Retention
We retain personal information only for as long as needed to provide HouseMate, comply with legal obligations, resolve disputes, maintain security, and enforce agreements. Shared household content may remain available to other household members where necessary for the continued operation of the shared household.
Analytics and diagnostic information may be retained according to the retention settings and policies of the relevant service provider.
Account and Data Deletion
You can request deletion of your HouseMate account and associated personal data from within the app. You may also contact us using the email address below.
Some information may be retained where required by law, for security and fraud-prevention purposes, or where it forms part of shared household records that other household members still require. Information retained in backups may remain for a limited period before being overwritten.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, and to receive a portable copy of certain data. You may also withdraw consent where processing is based on consent.
You can manage notification permissions in your device settings. You may update certain profile information or delete your account within HouseMate. To exercise another privacy right, contact us using the details below. We may need to verify your identity before completing a request.
Children's Privacy
HouseMate is not directed to children under 13, or the minimum age required by local law to consent to the processing of personal information. We do not knowingly collect personal information from children below that age. If you believe a child has provided personal information, contact us so that we can take appropriate action.
Security
We use reasonable technical and organisational safeguards designed to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy to reflect changes to HouseMate, our service providers, or applicable requirements. The date at the top of this page indicates when it was last updated. Material changes may also be communicated through the app where appropriate.
Contact Us
For privacy questions, requests, or complaints, contact:
HouseMate
Email: marcin.turek.209@gmail.com