5 Basic Amenities That Every Hotel Should Offer To Guests

Hotels are used by people passing through an area or staying for a short period for business or a special event. You want your guests to have a memorable experience they can share with their friends or business contacts. So taking care of a few things is a must in which most hotels provide the essentials, such as hotel shampoo and conditioner, soap, and lotion. However, hotels must go above and beyond the basics to give their guests a memorable experience.

1. Consider your surroundings

Collaborate with a local gallery to display a few items made by local artisans in the lobby. Consider putting items on display for guests to look at while they wait for the rest of their party or transportation. Use business cards to identify the artist and provide purchasing options.

2. Show them around town

Offer walking tours of the area if the hotel is close to the town center. It is beneficial if the location has historical significance. Contact your local historical society; they may already have the required materials, including a step-by-step map.

3. Give out personalized welcome gifts

If the guest booked ahead, you'll know whether they're traveling alone, with a pet, or with children. Greet them with a small basket filled with items like hotel shampoo and conditioner designed to make their stay memorable. Consider a card game or a couple of packages of microwave popcorn for those with children. Anything from the community will benefit both you and the retailer.

4. Provide adequate in-room amenities

Hotels can make their guests feel special by meeting their basic needs in the room. Ensure frequently requested items do not require guests to call the front desk or walk to the lobby. It can include providing each room with a hairdryer, an iron and ironing board, and a hotel safe.

5. Offer a continental breakfast

When guests hurry in the morning, a continental breakfast will tide them over until their next destination. As options, provide coffee, toast, and some fruit. You've got an excellent offering if you can set it up in a sunny location.

Conclusion

Today's travelers have come to expect many amenities at any hotel, such as water, towels, and hotel conditioner. Still, the hotels that stand out are those that go out of their way to make their guests feel special, as some gesture will help you gain the trust of your visitors and build a good reputation.