One Click Doctor Privacy Policy

Last Updated: September 13, 2026

One Click Doctor Privacy Policy

Thank you for using One Click Doctor.

One Click Doctor is a mobile application designed to help patients find doctors, view doctor information, check consultation fees and availability, contact doctors, and request or book appointments.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information may be collected, how it is used, how it is shared, and the choices available to you when using the One Click Doctor application.

By using One Click Doctor, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you use the application, One Click Doctor may process the following information:

Patient Information

When you use appointment-related features, information you provide may include:

• Name

• Mobile phone number

• Email address, if provided

• Appointment information

• Doctor selected for the appointment

• Appointment date and time

• Other information that you voluntarily provide when using the application

Doctor Information

Doctor information displayed in the application may include:

• Doctor name

• Medical specialty/category

• Consultation fee

• Clinic name

• Mobile phone number

• WhatsApp contact information

• Clinic/location information

• Available consultation time

• Holiday information

• Doctor description

• Doctor profile image

Doctor information may be provided by doctors or administrators for the purpose of displaying doctor listings and enabling patients to contact or book appointments.

Images

The application may allow users or authorized users to select or upload images using the device's image-selection functionality.

Images are used only for the relevant application feature, such as profile or doctor-related information.

2. Appointment Information

One Click Doctor provides appointment-booking functionality.

When an appointment is submitted, appointment-related information may be stored and processed so that the application can:

• Create and manage appointments.

• Associate an appointment with the selected doctor.

• Display appointment information.

• Help manage appointment availability.

• Generate appointment-related documents or slips.

• Provide the requested service to patients and doctors.

3. How We Use Information

Information processed through One Click Doctor may be used to:

• Provide doctor listings and information.

• Help patients find suitable doctors.

• Process and manage appointments.

• Display doctor availability and consultation information.

• Allow patients to contact doctors.

• Provide WhatsApp or telephone contact options.

• Generate appointment slips or PDF documents.

• Provide notifications related to the application.

• Maintain and improve application functionality.

• Respond to support requests.

• Protect the security and proper operation of the application.

We do not use personal information for purposes unrelated to the operation of One Click Doctor unless required by law or otherwise disclosed to you.

4. Firebase Services

One Click Doctor uses Google Firebase services to support application functionality.

Depending on the feature being used, Firebase services may be used for:

• Data storage

• Database functionality

• Cloud storage

• Push notifications

• Application infrastructure

Information submitted through the application may therefore be processed through Firebase services.

Firebase is operated by Google and may process information according to Google's applicable terms and privacy practices.

For more information about Google's privacy practices, please visit Google's official privacy information.

5. Push Notifications

One Click Doctor may use push notifications to provide important application-related information.

Notifications may include information such as:

• Appointment-related notifications

• Application updates

• Important service information

• Other notifications necessary for application functionality

Push notifications are intended to provide service-related information and are not intended to sell your personal information to third parties.

You may be able to control notification permissions through your device settings.

6. Device Information

The application may process certain technical information about the device for application functionality, compatibility, troubleshooting, security, or service improvement.

This may include information provided by the device operating system or device-information services.

We do not use device information to personally identify you unless necessary for a specific application function or required by law.

7. Location Information

One Click Doctor may display doctor or clinic location information and may allow users to open a location using an external maps application.

The application does not need to continuously track your location to provide its basic doctor-listing and appointment services.

If a location-related feature requires device location permission, you may control that permission through your device settings.

8. Phone and WhatsApp

One Click Doctor may provide options to contact doctors through telephone or WhatsApp.

When you choose one of these options, the application may open the relevant external application or communication service on your device.

Your communication with a doctor through telephone, WhatsApp, or another third-party service is governed by the privacy policy and terms of that third-party service.

One Click Doctor does not control the privacy practices of external communication services.

9. Third-Party Services

One Click Doctor may use or interact with third-party services to provide certain functionality, including:

• Google Firebase

• Google services

• External map applications

• WhatsApp

• Telephone/communication services

• Android system services

Third-party services may have their own privacy policies and terms of service.

We encourage users to review the privacy policies of third-party services they choose to use.

10. Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared or made available when necessary to provide the services of the application, including:

• With the relevant doctor for appointment-related purposes.

• With authorized administrators responsible for operating the service.

• With service providers such as Firebase that support the application's technical infrastructure.

• When required by applicable law or a valid legal process.

• When necessary to protect the security, rights, or safety of users or the service.

We do not intend to use your personal information for unrelated commercial purposes.

11. Data Security

We take reasonable technical and organizational measures to protect information processed through One Click Doctor from unauthorized access, alteration, disclosure, or misuse.

However, no method of electronic storage or transmission over the Internet is completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

12. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide the application's services.

• Manage appointments and related records.

• Maintain application functionality.

• Meet legitimate business or operational requirements.

• Comply with applicable legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

13. Data Deletion Requests

You may request deletion of personal information associated with your use of One Click Doctor, subject to applicable legal or operational requirements.

To request access, correction, or deletion of your information, contact us using the email address provided below.

Please include enough information in your request for us to understand and process your request.

14. Children's Privacy

One Click Doctor is intended for users seeking healthcare-related information and appointment services.

We do not knowingly request or intentionally collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

15. Medical Information Disclaimer

One Click Doctor is primarily a platform for viewing doctor information and managing appointments.

The application does not replace professional medical advice, diagnosis, or treatment.

Users should consult a qualified healthcare professional for medical advice and treatment decisions.

Any medical information or services provided by an individual doctor are the responsibility of that healthcare professional.

16. Permissions

Depending on the features you use, One Click Doctor may request device permissions such as:

• Internet/network access

• Notifications

• Access to images or photos when you choose an image

• Other permissions required for specific application functionality

Permissions are used only to support the corresponding application features.

You can manage available permissions through your Android device settings.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the application, services, legal requirements, or our privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage users to periodically review this Privacy Policy.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

App Name: One Click Doctor
Email: rizwankal302@gmail.com