Privacy Policy – Hortus Billing Mobile App

Hortus Billing (“the App”) is a digital billing and nursery management application developed by Krish Hortus Agri Tech Private Limited. The App supports plant nurseries, farms, urban tree dwellers, nature-based organizations, and horticulture businesses by enabling invoice generation, inventory tracking, customer management, analytics, tree connection with biodiversity and social people and AI-assisted insights.

This Privacy Policy explains how we collect, use, store, and protect your data when you use the Hortus Billing mobile application and the associated web application available at:  https://flora-invoice-pro.lovable.app

Consent

By using the Hortus Billing App or website, you hereby consent to this Privacy Policy and agree to its terms.

Information We Collect

Information You Provide

• Name, email address, phone number
  
  

• Business or nursery name and address
  
  

• Billing and invoice information (product names, quantities, prices)
  
  

• Customer details entered by you for invoicing purposes
  
  

Automatically Collected Information

• Device type, operating system, and app version
  
  

• IP address, usage statistics, and interaction data
  
  

• Error logs and crash reports
  
  

AI-Processed Data

• Business data and capture image of plants, trees, and biodiverse animals entered into the App (such as sales summaries or inventory trends, name suggestions and information provided related to trees, plants, and biodiversity animals) may be processed by AI systems to generate insights and suggestions.
  
  

Important AI Disclaimer:
AI-generated outputs in Hortus Billing are suggestions only. Users must independently verify all AI results before applying them for business, financial, accounting, or operational decisions. Krish Hortus does not guarantee the accuracy of AI-generated suggestions and is not responsible for decisions made solely based on them.

How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the App
  
  

• Generate invoices, reports, and summaries
  
  

• Offer AI-based insights and usage suggestions
  
  

• Improve app functionality and user experience
  
  

• Communicate updates and provide customer support
  
  

• Detect and prevent fraud or misuse
  
  

We do not sell, trade, or rent your personal or business data.

Data Sharing

Your information may be shared only:

• With trusted cloud and technology service providers necessary to operate the App
  
  

• With analytics or monitoring services to improve performance
  
  

• When required to comply with legal obligations
  
  

All partners are required to handle data securely and only for intended purposes.

Data Security

We implement industry-standard security measures, including:

• Secure cloud infrastructure
  
  

• Restricted access controls
  
  

• Encrypted data transmission where applicable
  
  

Despite our efforts, no digital system can guarantee absolute security.

Data Retention and Deletion

• Your data is retained while your account remains active
  
  

• You may request deletion of your account and associated data at any time
  
  

• Anonymised or aggregated data may be retained for analytics and system improvement
  
  

Requests can be submitted using the contact information below.

User Rights

Depending on applicable laws, you may have the right to:

• Access your personal or business data
  
  

• Correct or update inaccurate information
  
  

• Request deletion of your data
  
  

• Restrict or object to certain processing
  
  

• Request data portability
  
  

You may also manage permissions (such as storage access) via your device settings.

Children’s Privacy

Hortus Billing is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.

Third-Party Services

The App may use third-party services such as:

• Google Play Services
  
  

• Cloud hosting and AI processing platforms
  
  

These services operate under their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Krish Hortus Agri Tech Pvt. Ltd, – Hortus Billing Team
📍 134, T.P.Mills  Road,  Rajapalayam  626117
📧 krishhortus@gmail.com

Google Play Compliance Statement:

This Privacy Policy is designed to comply with Google Play User Data and AI transparency policies, including clear disclosure of data collection, usage, retention, deletion, and AI-assisted features.