Last Updated: 16 June 2026
This Privacy Policy explains how Bespoke Home and Garden Solutions LTD collects, uses, stores, and protects personal information when you visit our website, contact us, or use our services.
By using this website or contacting us, you agree to the practices described in this Privacy Policy.
Bespoke Home and Garden Solutions LTD is a private limited company registered in England and Wales.
Company Name: Bespoke Home and Garden Solutions LTD
Company Number: 16078746
Contact Email: horseshoellcltd@gmail.com
For the purpose of data protection laws, Bespoke Home and Garden Solutions LTD is the data controller for personal information collected through this website and through direct business communication.
We may collect the following types of personal information:
This may include:
Your name
Email address
Phone number
Address or service location, if needed for a project
Details of your enquiry
Messages, documents, or information you send to us
Project requirements or service preferences
When you visit our website, some technical information may be collected automatically through Google Sites or related services, such as:
IP address
Browser type
Device type
Pages visited
Date and time of visit
General website usage information
If you contact us by email or other communication methods, we may keep a record of that communication to respond to your enquiry and manage future service requests.
We may use personal information for the following purposes:
To respond to enquiries
To provide information about our services
To understand customer requirements
To prepare estimates, proposals, or service details
To communicate with customers and potential customers
To manage business records
To improve our website and services
To comply with legal or regulatory obligations
To protect our business, website, and users from misuse or security risks
We only use personal information where we have a lawful reason to do so, such as consent, legitimate business interest, performance of a contract, or compliance with a legal obligation.
Depending on the situation, we may process your personal information under one or more of the following lawful bases:
Where you voluntarily provide information, such as submitting an enquiry or contacting us.
Where processing is necessary to provide a service, prepare a quote, or communicate about a requested project.
Where processing is necessary for normal business operations, customer communication, website security, and service improvement.
Where we are required to keep records or comply with applicable laws and regulations.
Our website may be hosted on Google Sites. Google and related service providers may use cookies or similar technologies to provide website functionality, security, analytics, and performance services.
Cookies are small files placed on your device that help websites work properly and improve user experience.
You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
We do not sell personal information.
We may share personal information only where necessary, such as with:
Website hosting providers
Email and communication service providers
Professional advisers, such as accountants or legal advisers
Service providers assisting with business operations
Authorities or regulators where required by law
We only share information where it is necessary, lawful, and appropriate.
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, email system, or internet-based service can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through unsecured communication channels.
We keep personal information only for as long as necessary for the purpose for which it was collected.
For example:
Enquiry information may be kept for follow-up communication.
Customer records may be kept for service, accounting, or legal purposes.
Website technical data may be retained according to hosting and analytics settings.
When information is no longer needed, we will delete it or anonymise it where reasonably possible.
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain types of processing
Request restriction of processing
Request transfer of your information
Withdraw consent where processing is based on consent
Complain to a data protection authority
To exercise your rights, please contact us at:
horseshoellcltd@gmail.com
Our website and services are not directed at children. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information where required.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of any external websites they visit.
Because our website and email services may be provided by third-party technology companies, personal information may be processed or stored outside the United Kingdom.
Where this occurs, we aim to rely on appropriate safeguards provided by the relevant service providers.
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data handling practices.
The latest version will be posted on this page with an updated “Last Updated” date.
For privacy questions, service enquiries, or data protection requests, please contact:
Bespoke Home and Garden Solutions LTD
Email: horseshoellcltd@gmail.com
Company Number: 16078746
Registered in: England and Wales