Hookshot Hero Support
Need help with Hookshot Hero? You've come to the right place.
Having Trouble With the Game?
If Hookshot Hero is not working as expected, try the following first:
Close and reopen the game.
Make sure you are running the latest version of Hookshot Hero.
Make sure your iPhone or iPad is running a supported version of iOS or iPadOS.
Restart your device.
Check the App Store for any available updates.
If the problem continues, contact us using the information below.
Report a Bug
Found something that doesn't look right? We'd like to know.
When reporting a bug, please include as much information as possible, such as:
The level where the problem occurred
What you were doing when it happened
What you expected to happen
What happened instead
Your device model
Your iOS or iPadOS version
Your Hookshot Hero app version
Screenshots or screen recordings can also be very helpful.
Gameplay Issues
If you're having trouble progressing through a level, reaching a door, using the hookshot, or encountering another gameplay issue, let us know which level you're playing and what is happening.
We'll help determine whether you've found a bug or just a particularly tricky part of the level.
Lost Progress
Hookshot Hero may store game progress locally on your device.
Deleting the app, resetting your device, or clearing application data may result in locally stored progress being lost.
If you experience unexpected progress loss, contact support with details about what happened.
Feature Requests and Feedback
Have an idea that could make Hookshot Hero better?
We welcome feedback about:
New levels
Gameplay improvements
Controls
Accessibility
Difficulty
Visual improvements
New game modes
Other features you'd like to see
Player feedback helps shape future updates.
Contact Support
For support, bug reports, or feedback, contact:
Email: [YOUR SUPPORT EMAIL]
When contacting support, please include Hookshot Hero Support in the subject line so we can identify your message quickly.
Thank you for playing Hookshot Hero.