FAQ

A care home is defined as a place where personal care and accommodation are provided in conjunction. They provide daily care and supervision as well as a place to live for people who are not able to look after themselves independently in their own home.

Most care homes can be sorted into two categories; residential care homes, and nursing homes. Both are in some ways similar but do provide some different services, specifically in terms of the level of healthcare their staff can administer. The key difference between nursing homes and care homes, is that nursing homes will always have a qualified nurse on-site to provide medical care or attention.

There are many varied and personalised activities that occur every day in our care homes, all designed to provide meaningful occupation, enhancing health, wellbeing and independence. 

We welcome visitors in all of our care homes. We have an open-door policy, enabling visits at any time and we encourage family and friends to visit often. Many of our homes feature private garden cottages, built with visits in mind.

We are happy for you to bring your own furniture, provided it meets fire regulations. Residents are encouraged to personalise the room with familiar items.

All new permanent admissions are taken on a one-month trial period, following which a review will be held with you and/or your next of kin to decide on a long-term placement.

When a person’s funds are reaching the threshold of £23,250, it is the next of kin’s responsibility to notify the Home Manager. 

You may incur an additional charge for hairdressers, chiropodists, and other services that are provided by external practitioners who routinely visit our homes.

Our homes are all-inclusive. This means that all dining, entertainment, laundry services, and use of facilities such as our cinemas, are included in your weekly fee at no additional cost.

To account for inflation and other predictable cost increases, we review our fees annually in April.