Homenest

Homenest Privacy Policy

Privacy Policy

Last Updated: October 18, 2025

This Privacy Policy explains how ItFuturz (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use the Homenest mobile application (“the Service”).

By using Homenest, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Data

When you use our Service, we may collect the following information:

Full Name
Mobile Number and Email Address
Address and location details for service requests
Payment information (bank, card, or other payment methods)
Profile details (for service providers or users)
Photos or documents uploaded for verification purposes

Device Data

With your consent, we may access:

Camera: To upload profile photos or service-related images
Gallery: To attach images related to services
Storage: To save files and attachments locally
Location: To provide accurate service matching and tracking

Usage Data

We automatically collect limited technical information such as:

Device type and operating system
IP address (for analytics and security)
Actions within the app (e.g., booking history, chat activity, ratings)

2. How We Use Your Information

Your information may be used to:

Register and manage user or service provider accounts
Facilitate booking, tracking, and management of services
Enable secure communication between customers and vendors
Process payments and maintain payment history
Send notifications about bookings, offers, or updates
Improve app performance, design, and features
Comply with legal, regulatory, or security obligations

3. Sharing and Disclosure

We may share your information only:

With authorized service providers (e.g., hosting, analytics, notification, or payment partners)
With vendors or customers for service fulfillment
When legally required (e.g., court orders, law enforcement requests)
With your consent for specific purposes

We do not sell or rent your personal data to third parties.

4. Data Retention

Your personal information is retained as long as your account is active.
If you delete your account, all associated personal data will be permanently removed, unless required for legal, financial, or regulatory compliance.

5. Your Rights

You can:

View and update your profile or account information
Request deletion of your account and associated data
Withdraw consent for specific data permissions (e.g., camera, location)
Opt out of non-essential notifications
Delete your account permanently : Delete Account Here

6. Cookies and Tracking Technologies

Homezy may use cookies or analytics technologies to:

Save user preferences
Analyze app performance and user engagement
Provide a personalized experience

You can manage or disable cookies through your device settings.

7. Third-Party Links and Services

The app may contain links or integrations with third-party services such as payment gateways or maps.
We are not responsible for their privacy practices. Please review their privacy policies before using these services.

8. Data Security

We implement technical and organizational measures to protect your information, including:

Secure data encryption and HTTPS connections
Access control and authentication
Regular monitoring and security updates

While we strive to protect your data, no system is completely secure. Please protect your login credentials.

9. Children’s Privacy

Homenest is intended for users aged 18 years and above.
We do not knowingly collect personal data from minors.

10. Policy Updates

We may update this Privacy Policy periodically.
Major updates will be notified within the app or posted on this page. Please review it regularly.

11. Contact Us

For privacy-related questions, concerns, or requests, please contact us:

Support Email: info@itfuturz.com
Business Email: info@itfuturz.com
Phone: +91 9879208321

Address:
310-311, Raghuvir Symphony Shoppers,
Althan Canal Road, Opp. Green Victory Society,
Apcha Nagar, Surat, Gujarat - 395007

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