PRIVACY POLICY

Information We Collect

Since the TCELH App does not have a registration page, we only collect necessary user data for authentication and app functionality.

A. Login Information (Provided by Institution)

• Student Email ID (Used as a username for login)

• Password (Pre-assigned and provided by the institution)

B. Automatically Collected Information

We may collect technical and usage data to improve app performance:

• Device Information (Device type, operating system, and version)

• Log Data (IP address, access time, app crashes, and errors)

• Usage Data (How users interact with different app features)

C. Information from Third-Party Services

If the app integrates with third-party services (e.g., Firebase for authentication), we may receive limited data from these services for login and security purposes.

How We Use Your Information

We collect and use data to:
✔ Authenticate Users – Verify students using institutional login credentials.
✔ Manage Hostel Services – Provide access to hostel-related features (mess, complaints, announcements, etc.).
✔ Send Check-in/Check-out Updates – Notify parents about student movements.
✔ Improve App Performance – Monitor crashes, bugs, and optimize the user experience.
✔ Ensure Security – Prevent unauthorized access and maintain system integrity.

Data Sharing & Security

A. Who We Share Data With

Your information is never sold or shared with third parties, except in the following cases:

• Hostel Administration – To manage hostel-related services.

• Service Providers – Trusted third-party tools (e.g., Firebase) for authentication and cloud storage.

• Legal Authorities – If required by law or for security reasons.

B. How We Protect Your Data

✔ Data Encryption: Login credentials and sensitive data are encrypted and stored securely.
✔ Restricted Access: Only authorized hostel staff can access student records.
✔ Regular Security Updates: We implement measures to prevent unauthorized access or data breaches.

Data Retention

• We retain student login data as long as the student is active in the hostel.

• If a student leaves the hostel, their access will be revoked, and their data may be archived or deleted.

• Users cannot delete their accounts manually; they must contact hostel administration for deactivation.

User Rights & Choices

You have the right to:
✔ Access Your Data – Request a copy of the personal data we have on file.
✔ Modify Your Information – Request updates to incorrect details.
✔ Reset Your Password – Contact the hostel admin for password-related issues.

For any data-related requests, contact us at: vasanthvikas1234@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be:

• Posted on this page

• Notified to users via in-app announcements

Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

📧 Email:  vasanthvikas1234@gmail.com
🏢 Institution: Thiagarajar College of Engineering, Madurai
📍 Address: Tce, thirupparankundrum, madurai - 625015