Support - Dinner Ninja

Welcome to Dinner Ninja Support!

We're here to help you get the most out of your cooking timer coordination app. Whether you have questions, need assistance, or want to provide feedback, we're ready to assist you.

๐Ÿ“ง Contact Support

For support inquiries, questions, or feedback, please contact us at:

hogrule+support@gmail.com

We typically respond within 24-48 hours.

Frequently Asked Questions

Q: How do I set up multiple timers for dinner?

A: Simply set your target finish time, then add timers for each dish with their cooking durations. The app automatically calculates when to start each timer so everything finishes together.

Q: Can I save my favorite recipes?

A: Yes! After creating timers for a meal, use the "Save as Group" feature to save them as a reusable recipe. You can load these groups anytime with the "Load Group" button.

Q: How do timer dependencies work?

A: When editing a timer, you can select other timers it depends on. For example, if roasting depends on preheating the oven, the app ensures the oven is preheated before starting the roast timer.

Q: Will I get notifications when timers start?

A: Yes! The app sends push notifications when each timer is scheduled to start. Make sure you've granted notification permissions when prompted.

Q: Does the app work offline?

A: Absolutely! Dinner Ninja works completely offline. All your data is stored locally on your device and no internet connection is required.

Q: Is my data private and secure?

A: Yes! We don't collect any personal information. All your timers, recipes, and settings are stored only on your device. See our Privacy Policy for more details.

Q: How do I view my timers in different ways?

A: Dinner Ninja offers multiple view modes: Grouped View, Timeline View, List View, Appliance View, and Gantt Chart View. Switch between them using the view selector buttons to find the view that works best for you.

Getting Started

New to Dinner Ninja? Here's a quick guide:

Features

Troubleshooting

Problem: Notifications aren't working

Solution: Make sure you've granted notification permissions to Dinner Ninja in your device settings. On iOS, go to Settings โ†’ Notifications โ†’ Dinner Ninja. On Android, go to Settings โ†’ Apps โ†’ Dinner Ninja โ†’ Notifications.

Problem: My timers disappeared

Solution: Data is stored locally on your device. If you uninstalled the app or cleared app data, timers will be lost. For future use, consider taking screenshots of important recipes to preserve them.

Problem: Timer calculations seem incorrect

Solution: Double-check your target finish time and timer durations. If a timer has dependencies, ensure those dependencies are set up correctly. The app calculates backwards from your target time.

Feature Requests & Feedback

We love hearing from our users! If you have ideas for new features, improvements, or just want to share your experience with Dinner Ninja, please reach out to us at hogrule+support@gmail.com.

Report a Bug

Found a bug or experiencing technical issues? Please email us at hogrule+support@gmail.com with:

We'll work to resolve the issue as quickly as possible.

Additional Resources

Still Need Help?

We're here for you! Email us anytime at:

hogrule+support@gmail.com

Dinner Ninja - Coordinate your cooking, perfect your timing ๐Ÿฅท