Support - Dinner Ninja
Welcome to Dinner Ninja Support!
We're here to help you get the most out of your cooking timer coordination app. Whether you have questions, need assistance, or want to provide feedback, we're ready to assist you.
๐ง Contact Support
For support inquiries, questions, or feedback, please contact us at:
hogrule+support@gmail.com
We typically respond within 24-48 hours.
Frequently Asked Questions
Q: How do I set up multiple timers for dinner?
A: Simply set your target finish time, then add timers for each dish with their cooking durations. The app automatically calculates when to start each timer so everything finishes together.
Q: Can I save my favorite recipes?
A: Yes! After creating timers for a meal, use the "Save as Group" feature to save them as a reusable recipe. You can load these groups anytime with the "Load Group" button.
Q: How do timer dependencies work?
A: When editing a timer, you can select other timers it depends on. For example, if roasting depends on preheating the oven, the app ensures the oven is preheated before starting the roast timer.
Q: Will I get notifications when timers start?
A: Yes! The app sends push notifications when each timer is scheduled to start. Make sure you've granted notification permissions when prompted.
Q: Does the app work offline?
A: Absolutely! Dinner Ninja works completely offline. All your data is stored locally on your device and no internet connection is required.
Q: Is my data private and secure?
A: Yes! We don't collect any personal information. All your timers, recipes, and settings are stored only on your device. See our Privacy Policy for more details.
Q: How do I view my timers in different ways?
A: Dinner Ninja offers multiple view modes: Grouped View, Timeline View, List View, Appliance View, and Gantt Chart View. Switch between them using the view selector buttons to find the view that works best for you.
Getting Started
New to Dinner Ninja? Here's a quick guide:
Set Your Target Time: Choose when you want all dishes to be ready
Add Timers: Create a timer for each dish with its cooking duration
Let the App Calculate: The app automatically calculates when to start each timer
Get Notified: Receive push notifications when each timer starts
Follow the Countdown: Watch real-time status of each timer
Features
โจ Create multiple timers for different dishes
โฐ Set a target finish time for your meal
๐งฎ Automatic calculation of when to start each timer
๐ Create dependencies between timers
๐พ Save groups of timers as reusable recipes
๐๏ธ Multiple view modes (Grouped, Timeline, List, Appliance, Gantt Chart)
๐ฑ Real-time countdown for all timers
๐ Push notifications when timers start
๐พ Persistent storage - your data is saved automatically
Troubleshooting
Problem: Notifications aren't working
Solution: Make sure you've granted notification permissions to Dinner Ninja in your device settings. On iOS, go to Settings โ Notifications โ Dinner Ninja. On Android, go to Settings โ Apps โ Dinner Ninja โ Notifications.
Problem: My timers disappeared
Solution: Data is stored locally on your device. If you uninstalled the app or cleared app data, timers will be lost. For future use, consider taking screenshots of important recipes to preserve them.
Problem: Timer calculations seem incorrect
Solution: Double-check your target finish time and timer durations. If a timer has dependencies, ensure those dependencies are set up correctly. The app calculates backwards from your target time.
Feature Requests & Feedback
We love hearing from our users! If you have ideas for new features, improvements, or just want to share your experience with Dinner Ninja, please reach out to us at hogrule+support@gmail.com.
Report a Bug
Found a bug or experiencing technical issues? Please email us at hogrule+support@gmail.com with:
A description of the problem
Steps to reproduce the issue
Your device type and operating system version
Screenshots if applicable
We'll work to resolve the issue as quickly as possible.
Additional Resources
Privacy Policy - Learn how we protect your data
Still Need Help?
We're here for you! Email us anytime at:
hogrule+support@gmail.com
Dinner Ninja - Coordinate your cooking, perfect your timing ๐ฅท