Privacy Policy

Last updated: 18-12-2024

Hire Your Vakeel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our app ("App"). By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

• Personal Information: Full name, mobile number, email address, user type (lawyer or client), occupation, gender, city, and state.

• Profile Information: Profile photos and additional data like bio, achievements, court names, languages, and expertise areas (specific to lawyers).

• Payment Information: Transaction details for payments, wallet balances, and transaction history.

• Uploaded Documents and Media: Profile photos and documents uploaded by users are stored using third-party services such as ImageBB.

1.2 Information Automatically Collected

• Device Information: IP address, device type, operating system, app version, and device identifiers.

• Usage Data: Interactions with the App, such as login times, session durations, page views, and app features accessed.

1.3 Information from Third Parties

We may collect data through third-party services, including:

• Firebase Authentication: For user sign-in and verification.

• Firebase Realtime Database: To store user details, chat sessions, and other app-related data.

• Firebase Cloud Messaging: To send push notifications.

• ImageBB: To store profile images uploaded by users. Only the image download URL is saved in our Firebase database.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve the App’s features and services.

• To facilitate communication between lawyers and clients.

• To manage transactions, wallet balances, and payments.

• To store user profile images securely via ImageBB and reference them in the App.

• To send notifications about updates, payments, session statuses, and promotions.

• To monitor app usage and analyze trends to improve user experience.

• To ensure security, detect fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers, including:

• Firebase Services: Authentication, Realtime Database, and Cloud Messaging for app functionality.

• ImageBB: For securely storing and accessing uploaded profile photos.

• Payment Gateways: For processing transactions securely.

3.2 Other Users

• Lawyers and clients may view limited information about each other, such as full name, profile image, city, and expertise details, necessary for app functionality.

3.3 Legal Compliance

We may disclose your information if required to comply with applicable laws, regulations, or legal processes.

4. Data Security

We take appropriate technical and organizational measures to protect your information. This includes:

• Secure Storage: Personal data is stored in Firebase Realtime Database, which uses encryption and security features.

• Third-Party Security: Profile images are stored on ImageBB, which implements its own security practices.

• Secure Transactions: Payment information is handled via trusted payment gateways.

However, no system is entirely secure. You are responsible for protecting your login credentials and device.

5. Your Rights

You have the following rights regarding your data:

• Access and Update: You can access, edit, or update your personal information through the App.

• Delete Information: You can request the deletion of your personal data, except where retention is required for legal purposes.

• Opt-Out of Notifications: You may opt out of receiving promotional notifications through App settings.

• Request Data Copy: You can request a copy of your stored data by contacting us.

To exercise any of these rights, please contact us at rumourdevelopers159@gmail.com.

6. Data Retention

We retain your personal information as long as necessary to:

• Provide and improve our services.

• Comply with legal obligations (e.g., tax and accounting).

• Resolve disputes and enforce our agreements.

After this period, your data will be securely deleted or anonymized.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the App or other means. You are encouraged to review this Privacy Policy periodically for updates.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: rumourdevelopers159@gmail.com